WANTED: Kick-Ass Technical Concierge

Step 1 - Application Questionnaire

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* 1. Full Name

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* 2. Contact Information

Email

Phone Number

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* 3. City you reside

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* 4. LinkedIn URL

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* 5. What are three of your most unique and significant strengths, as you would describe them?

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* 6. Why do you want this job and why do you think you'd be awesome at it?

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* 7. On a scale of 1-10, with 10 being superstar level, how would you rate yourself in:

	Basic 1	2	3	Intermediate 4	5	6	Proficient 7	8	9	Superstar 10
Responding professionally and immediately to incoming requests by email, phone or chat	Responding professionally and immediately to incoming requests by email, phone or chat Basic 1	Responding professionally and immediately to incoming requests by email, phone or chat 2	Responding professionally and immediately to incoming requests by email, phone or chat 3	Responding professionally and immediately to incoming requests by email, phone or chat Intermediate 4	Responding professionally and immediately to incoming requests by email, phone or chat 5	Responding professionally and immediately to incoming requests by email, phone or chat 6	Responding professionally and immediately to incoming requests by email, phone or chat Proficient 7	Responding professionally and immediately to incoming requests by email, phone or chat 8	Responding professionally and immediately to incoming requests by email, phone or chat 9	Responding professionally and immediately to incoming requests by email, phone or chat Superstar 10
Communicating with clients to gather further information	Communicating with clients to gather further information Basic 1	Communicating with clients to gather further information 2	Communicating with clients to gather further information 3	Communicating with clients to gather further information Intermediate 4	Communicating with clients to gather further information 5	Communicating with clients to gather further information 6	Communicating with clients to gather further information Proficient 7	Communicating with clients to gather further information 8	Communicating with clients to gather further information 9	Communicating with clients to gather further information Superstar 10
Recording details concisely and accurately	Recording details concisely and accurately Basic 1	Recording details concisely and accurately 2	Recording details concisely and accurately 3	Recording details concisely and accurately Intermediate 4	Recording details concisely and accurately 5	Recording details concisely and accurately 6	Recording details concisely and accurately Proficient 7	Recording details concisely and accurately 8	Recording details concisely and accurately 9	Recording details concisely and accurately Superstar 10
Setting client expectations in challenging situations	Setting client expectations in challenging situations Basic 1	Setting client expectations in challenging situations 2	Setting client expectations in challenging situations 3	Setting client expectations in challenging situations Intermediate 4	Setting client expectations in challenging situations 5	Setting client expectations in challenging situations 6	Setting client expectations in challenging situations Proficient 7	Setting client expectations in challenging situations 8	Setting client expectations in challenging situations 9	Setting client expectations in challenging situations Superstar 10
Prioritizing and delegating tasks	Prioritizing and delegating tasks Basic 1	Prioritizing and delegating tasks 2	Prioritizing and delegating tasks 3	Prioritizing and delegating tasks Intermediate 4	Prioritizing and delegating tasks 5	Prioritizing and delegating tasks 6	Prioritizing and delegating tasks Proficient 7	Prioritizing and delegating tasks 8	Prioritizing and delegating tasks 9	Prioritizing and delegating tasks Superstar 10
Holding others accountable	Holding others accountable Basic 1	Holding others accountable 2	Holding others accountable 3	Holding others accountable Intermediate 4	Holding others accountable 5	Holding others accountable 6	Holding others accountable Proficient 7	Holding others accountable 8	Holding others accountable 9	Holding others accountable Superstar 10
Providing timely updates to clients according to required intervals	Providing timely updates to clients according to required intervals Basic 1	Providing timely updates to clients according to required intervals 2	Providing timely updates to clients according to required intervals 3	Providing timely updates to clients according to required intervals Intermediate 4	Providing timely updates to clients according to required intervals 5	Providing timely updates to clients according to required intervals 6	Providing timely updates to clients according to required intervals Proficient 7	Providing timely updates to clients according to required intervals 8	Providing timely updates to clients according to required intervals 9	Providing timely updates to clients according to required intervals Superstar 10
Engaging in continuous improvement surround service delivery processes	Engaging in continuous improvement surround service delivery processes Basic 1	Engaging in continuous improvement surround service delivery processes 2	Engaging in continuous improvement surround service delivery processes 3	Engaging in continuous improvement surround service delivery processes Intermediate 4	Engaging in continuous improvement surround service delivery processes 5	Engaging in continuous improvement surround service delivery processes 6	Engaging in continuous improvement surround service delivery processes Proficient 7	Engaging in continuous improvement surround service delivery processes 8	Engaging in continuous improvement surround service delivery processes 9	Engaging in continuous improvement surround service delivery processes Superstar 10
Collaboration with other team members	Collaboration with other team members Basic 1	Collaboration with other team members 2	Collaboration with other team members 3	Collaboration with other team members Intermediate 4	Collaboration with other team members 5	Collaboration with other team members 6	Collaboration with other team members Proficient 7	Collaboration with other team members 8	Collaboration with other team members 9	Collaboration with other team members Superstar 10
Owning your mistakes and learning from them	Owning your mistakes and learning from them Basic 1	Owning your mistakes and learning from them 2	Owning your mistakes and learning from them 3	Owning your mistakes and learning from them Intermediate 4	Owning your mistakes and learning from them 5	Owning your mistakes and learning from them 6	Owning your mistakes and learning from them Proficient 7	Owning your mistakes and learning from them 8	Owning your mistakes and learning from them 9	Owning your mistakes and learning from them Superstar 10
Helping and teaching others	Helping and teaching others Basic 1	Helping and teaching others 2	Helping and teaching others 3	Helping and teaching others Intermediate 4	Helping and teaching others 5	Helping and teaching others 6	Helping and teaching others Proficient 7	Helping and teaching others 8	Helping and teaching others 9	Helping and teaching others Superstar 10
Diffusing challenging situations	Diffusing challenging situations Basic 1	Diffusing challenging situations 2	Diffusing challenging situations 3	Diffusing challenging situations Intermediate 4	Diffusing challenging situations 5	Diffusing challenging situations 6	Diffusing challenging situations Proficient 7	Diffusing challenging situations 8	Diffusing challenging situations 9	Diffusing challenging situations Superstar 10
Multitasking	Multitasking Basic 1	Multitasking 2	Multitasking 3	Multitasking Intermediate 4	Multitasking 5	Multitasking 6	Multitasking Proficient 7	Multitasking 8	Multitasking 9	Multitasking Superstar 10
Getting things done right	Getting things done right Basic 1	Getting things done right 2	Getting things done right 3	Getting things done right Intermediate 4	Getting things done right 5	Getting things done right 6	Getting things done right Proficient 7	Getting things done right 8	Getting things done right 9	Getting things done right Superstar 10
Resourcefulness in finding solutions or options	Resourcefulness in finding solutions or options Basic 1	Resourcefulness in finding solutions or options 2	Resourcefulness in finding solutions or options 3	Resourcefulness in finding solutions or options Intermediate 4	Resourcefulness in finding solutions or options 5	Resourcefulness in finding solutions or options 6	Resourcefulness in finding solutions or options Proficient 7	Resourcefulness in finding solutions or options 8	Resourcefulness in finding solutions or options 9	Resourcefulness in finding solutions or options Superstar 10
Welcoming variety and change with flexibility and an open mind	Welcoming variety and change with flexibility and an open mind Basic 1	Welcoming variety and change with flexibility and an open mind 2	Welcoming variety and change with flexibility and an open mind 3	Welcoming variety and change with flexibility and an open mind Intermediate 4	Welcoming variety and change with flexibility and an open mind 5	Welcoming variety and change with flexibility and an open mind 6	Welcoming variety and change with flexibility and an open mind Proficient 7	Welcoming variety and change with flexibility and an open mind 8	Welcoming variety and change with flexibility and an open mind 9	Welcoming variety and change with flexibility and an open mind Superstar 10