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Darby Child & Youth Services Parent Satisfaction Survey 2026
1.
How many children do you have enrolled in CYS programs?
Child #1 - Age of Child, Name of Program Attending, Length of Time Enrolled in Program
Child #2 - Age of Child, Name of Program Attending, Length of Time Enrolled in Program2
Child #3 - Age of Child, Name of Program Attending, Length of Time Enrolled in Program3
Child #4 - Age of Child, Name of Program Attending, Length of Time Enrolled in Program4
Child #5 - Age of Child, Name of Program Attending, Length of Time Enrolled in Program5+
2.
Please rate your level of agreement with the following statements:
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Hours of operation meet my needs.
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Staff seem to know and understand my child/youth
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Childcare options support my role as a parent so I can meet my mission requirements
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Staff keep information about my child/youth and family confidential
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
I can talk with staff and work things out when there is a problem
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Environments are safe and healthy for my child/youth
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
My child’s/youth’s developmental needs are being met
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Staff treat me with kindness and respect
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
The process to request care is simple
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
The payment process is easy to understand and complete
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
The enrollment and registration process is simple
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
I am aware of the curriculum and programming goals for my child/youth
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Overall, I am satisfied with the quality of care and programming
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
3.
Please rate your level of agreement with the following statements:
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Receive notice of schedule changes
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
General policies and procedures are provided
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Aware of location of meal substitutions
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Receive notification of long-term staff changes
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Receive rules about when sick children can come back into the program and medical emergencies
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
4.
If the following parent education opportunities were offered, I would attend them:
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Family activities with a Master Resilience Trainer (MRT) including my child/youth
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Fire Safety Training
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Car Seat Safety Training
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Training on development ages and stages
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
How to prepare my teen for college and career placement
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Learning parenting skills related to children with challenging behaviors
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Other parent education opportunities you would like to receive: (please specify)
5.
I am satisfied with the level of parent engagement opportunities in following areas:
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Parent Advisory Councils (PAC)
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Parent volunteer opportunities in child’s program
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Parent teacher conferences (CDC)
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Other parent engagement opportunities you would like to receive: (please specify)
6.
Your feedback is important to us. Please provide comments or concerns below that will help us improve your child care experience.
