Survey Overview

Callahan & Associates is conducting a Non-Interest Income Survey that will allow participants to achieve a holistic view of current and potential NII sources and augment their earnings potential. This credit union-only survey should be completed by CFOs or equivalent-level employees.

We recommend having your credit union’s income statement and non-interest income general ledger available before beginning the survey. Unless otherwise specified, we ask that you use whole numbers (e.g. 0, 100, 251, 1538, etc.) and avoid entering commas, decimals, or non-numerical characters in your responses.  Please call (202) 223-3920 or email support@callahan.com with any questions.

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* 1. Contact Information

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* 2. What was your total income from credit cards in 2015?

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* 3. What was your total income from debit cards in 2015?

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* 4. What was your total income from prepaid cards in 2015?

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* 5. What was your total income from ACH fees in 2015?

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* 6. Do you offer a rewards system for credit and/or prepaid card transactions?

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* 7. Do you offer a rewards system for debit card transactions?

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* 8. What was your total income from ATM fees in 2015?

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* 9. How does your credit union report income from ATM fees on the 5300 Call Report?

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* 10. Is your credit union able to report NSF and courtesy pay separately?

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* 11. What was your total income from checking and savings account fees in 2015?

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* 12. Do you provide more than one type of checking account to your members?

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* 13. What was your total income from real estate products and services in 2015?

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* 14. What was your total income from auto products/service sales in 2015?

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* 15. What was your total income from insurance fees in 2015?

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* 16. What was your total income from broker/dealer sales and services in 2015?

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* 17. Does your credit union report income from unconsolidated CUSO activity?

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* 18. What was your total non-interest income from one-time events in 2015 not reported on the 5300 Call Report (ex. sale on credit card portfolio)?

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* 19. What was your total income from additional fees in 2015?

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* 20. Which products and services do you expect to drive non-interest income at your credit union next year?

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* 21. How has the CARD Act impacted non-interest income at your credit union?

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* 22. How have CFPB's policy considerations impacted the overdraft services that you provide to members?

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