DPPL Community Survey / 2026-2028 Strategic Plan DPPL Community Survey / 2026-2028 Strategic Plan Question Title * 1. How often do you use the library? At least once a month Less than once a month Only when I have a specific need the library can meet Never Question Title * 2. Do you have a library card? Yes No Question Title * 3. How many people currently live in your household? Question Title * 4. Which age groups are present in your household? Under 5 5 - 11 12 - 18 19 - 39 40 - 64 65+ Question Title * 5. What library products and services do you use? CHECK ALL THAT APPLY Physical Books, DVDs and Music Digital or Streaming Books, Movies and Music Programs, Classes and Events Study Rooms and Spaces Databases The Canvas Makerspace Other (please specify) Question Title * 6. What types of information and assistance do you turn to the library to provide? CHECK ALL THAT APPLY Employment and Job Assistance Immigration and Citizenship Social Services and Housing Medical and Health Information Government Services Parenting and Child Development Senior Services Other (please specify) Question Title * 7. Which services provided do you feel are essential? CHECK ALL THAT APPLY Access to free WiFi Access to computers and technology assistance Free training in computer and technology skills Early literacy support and programming Information about and connection to local social services and support Vetted and non-biased resource for information Abundant free access to books, movies, music and other materials Clean, safe spaces to meet and socialize Abundant free access to online resources to pursue hobbies, consumer research, and more Quiet spaces to study and work Other (please specify) Question Title * 8. DPPL is currently working on a new multi-year Strategic Plan. Which of the following would you like to see considered in the planning? CHECK ALL THAT APPLY Additional quiet study rooms and collaborative spaces Additional services delivered outside of the library Additional public meeting rooms A designated Middle School space A designated family work/play space Additional Early Literacy spaces Other (please specify) Question Title * 9. Have you used The Canvas, DPPL's new makerspace? Yes No Other (please specify) Question Title * 10. If you have yet used The Canvas, what would make it easier for you to do so? Question Title * 11. Do you find the library and library resources accessible? Yes No Question Title * 12. If you answered NO to Question 11, what areas of access do you find difficult? CHECK ALL THAT APPLY Accessing digital resources Accessing the physical space Language Location Other (please specify) Question Title * 13. Anything else you'd like to share with Des Plaines Public Library? Question Title * 14. May we contact you? If YES, please provide your NAME and EMAIL OR PHONE. Done