Delinquency & Court Services Division - Client Satisfaction Survey (Youth Only)

Milwaukee County Delinquency and Court Services Division’s vision is to enhance the future of all youth involved in the Milwaukee County Juvenile Justice System by providing the best individualized interventions and services.
 
Please help us do this by choosing the response that most closely describes your level of satisfaction for each question.
Please be assured that your responses are ANONYMOUS.
 
Thank you for your input, it is extremely valuable to us!

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* 1. Was your Human Service Worker polite and respectful to you and your family?

Very Dissatisfied Neutral Very Satisfied
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i We adjusted the number you entered based on the slider’s scale.

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* 2. Did your Human Service Worker listen and pay attention to your needs?

Very Dissatisfied Neutral Very Satisfied
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i We adjusted the number you entered based on the slider’s scale.

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* 3. Did your Human Service Worker explain the entire process to you clearly and often?

Very Dissatisfied Neutral Very Satisfied
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i We adjusted the number you entered based on the slider’s scale.

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* 4. Did your Human Service Worker make attempts to meet at times that did not interfere with your school or work schedule?

Very Dissatisfied Neutral Very Satisfied
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i We adjusted the number you entered based on the slider’s scale.

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* 5. When reaching out to connect with your Human Service Worker, did he/she respond within 24 business hours?

Very Dissatisfied Neutral Very Satisfied
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* 6. Were you included in developing your case plan?

Very Dissatisfied Neutral Very Satisfied
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i We adjusted the number you entered based on the slider’s scale.

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* 7. Was your privacy respected at all times?

Very Dissatisfied Neutral Very Satisfied
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* 8. Were the services and programs you received helpful for you to do better?

Very Dissatisfied Neutral Very Satisfied
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i We adjusted the number you entered based on the slider’s scale.

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* 9. Did your Human Service Worker know of community resources and services that you could use?

Very Dissatisfied Neutral Very Satisfied
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i We adjusted the number you entered based on the slider’s scale.

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* 10. Overall, how satisfied were you with your Human Service Worker?

Very Dissatisfied Neutral Very Satisfied
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i We adjusted the number you entered based on the slider’s scale.

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* 11. How could we improve our services to help you be more successful?

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* 12. If you would like to be contacted by the Delinquency and Court Services Division's Quality Assurance (QA) Department, please provide your name and a working phone number - Someone from the QA department will contact you.

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