Customer Satisfaction Survey Template

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* 1. Are you a concert series subscriber?

Yes! Love it!

Yes, I am but I have a few suggestions.

No, but I'm interested in learning more.

No, I prefer listening to music outdoors or at a bar/lounge

I've never heard of the concert series

Other (please specify). Please leave any comments, suggestions here.

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* 2. How long have you been a concert series subscriber?

This was my first year

2 years

3-5 years

More than 5 years

I'm currently not a subscriber

I was a subscriber many years ago but am interested in coming back!

Other (please specify)

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* 3. What type of membership do you have?

Single

Couples

Corporate

N/A

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* 4. How many shows this season did you attend?

N/A

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* 5. If you could not attend a show or shows this season, what did you do with your tickets?

Gave them away to friends

Gave them back to SFJB

Sold them

Nothing. They went unused

I went to all of the shows!

I'm not a subscriber

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* 6. What was your favorite performance of the 2016-2017 season?

Blind Boy Paxton (March)

Dirty Dozen Brass Band (April)

Here Come the Mummies (October)

Alicia Olatuja (January)

Shemekia Copeland (May)

I loved them all!

None of them did it for me.

N/A

Any other comments on this year's lineup:

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* 7. Along with access to great live music, what type of membership perks would you be most interested in?

Discount on lunch at local restaurants

Discount at gym/fitness studio

Discount on drinks at local restaurants, breweries

Discount on appetizers at local restaurants

Discount on gas

Discount on dinner at local restaurants

Discount on music, music accessories

Discount to other concerts, shows in town

Other (please specify)

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* 8. What's your favorite type of music? Genre, band, artist, etc.

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* 9. Are you going to continue your SFJB Concert Series membership?

Yes

I'm not a member but am thinking of joining

I'm not a member and do not intend to join.

If you answered "no", please provide feedback as to why?

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* 1. Are you a concert series subscriber?

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* 2. How long have you been a concert series subscriber?

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* 3. What type of membership do you have?

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* 4. How many shows this season did you attend?

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* 5. If you could not attend a show or shows this season, what did you do with your tickets?

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* 6. What was your favorite performance of the 2016-2017 season?

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* 7. Along with access to great live music, what type of membership perks would you be most interested in?

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* 8. What's your favorite type of music? Genre, band, artist, etc.

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* 9. Are you going to continue your SFJB Concert Series membership?

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* 10. Do you have any other comments, questions, concerns and/or concert requests?