Just 8 little questions...

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* 1. Briefly, what best describes your department?

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* 3. When it comes to customer data (insights), where are you?

  Not yet planned On the docket In process Complete
Defined target personas
Defined journey maps
Research to validate the above

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* 4. When it comes to organizational alignment (people), where are you?

  Not yet planned On the docket In process Complete
Identified & committed cross-discipline CX team members
All departments/teams understand voice of the customer

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* 5. When it comes to infrastructure (technology), where are you?

  Not yet planned On the docket In process Complete
Inventory of DXP technologies
Customer journey orchestration tool, analytics & personalization engine
Universally accepted way to measure DX success

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* 6. When it comes to your DXP, today, please prioritize the following:

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* 7. Yes, I'd like to:

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* 8. Please enter your email address if you checked-off any of the above:

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