Skip to content
Service Questionnaire
1.
How was the wait on hold when calling for service support at Compare Business Systems?
My call was answered right away-less than 1 minute
1-3 minutes
Too long
Other (please specify)
2.
How well did our service dispatcher handle your call?
Extremely well
Very well
Moderately well
Slightly well
Not at all well
Other (please specify)
3.
Did the technician call to confirm that your call was received?
Yes
No
Other (please specify)
4.
How satisfied were you with the response time to your service call was?
Extremely satisfied
Moderately satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Extremely dissatisfied
Other (please specify)
5.
Was the technician thorough, corrected the issue and left the equipment clean?
Yes
No
Other (please specify)
6.
The technician explained the problem and what was done to correct it:
Extremely well
Very well
Moderately well
Slightly well
Not at all well
Other (please specify)
7.
The technician was polite, professional, and committed to customer satisfaction:
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
Other (please specify)
8.
How likely is it that you would recommend Compare Business Systems to a friend or colleague?
1 star
2 stars
3 stars
4 stars
5 stars
9.
Please tell us what Compare Business Systems can do to improve?
10.
Contact Information
Name
Company
Email Address
Phone Number