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2026 CRMU Public Awareness Plan Survey

In order to meet a federal safety regulation, CRMU is conducting our annual public awareness plan survey. This survey is applicable to both customers and non-customers associated with our natural gas utility. Your response is greatly appreciated! Please complete the survey by October 31, 2026. All respondents will be entered into a drawing to receive a $100 credit on their utility bill!
1.Do you have natural gas service at your home?
2.Is Coon Rapids Municipal Utilities (CRMU) the name of your gas company?
3.Have you heard or received natural gas safety information from CRMU in the past 12 months?
4.Have you heard natural gas safety information on the television or radio?
5.Have you read about natural gas safety information in local newspapers?
6.Natural gas is odorless and colorless.  For safety purposes, CRMU adds an odorant to the gas - giving it a rotten egg smell.  This smell is one of the primary signs of a gas leak. If you ever smell gas in your home, please leave your home and call CRMU @ 712-999-2225 or 9-1-1 for assistance.
7.Do you think you would recognize a natural gas leak by being able to smell it with the odorant added by CRMU?
8.A hissing sound could indicate a gas leak. If you ever hear a hissing sound that you think is from natural gas in your home, please leave your home and call CRMU @ 712-999-2225 or 9-1-1 for assistance.
9.Do you think you would recognize a natural gas leak by the hissing sound?
10.Never light a match around a suspected gas leak. This might cause a fire. Lit cigarettes, open flames, flipping light switches and even using a telephone can ignite leaking gas. If you suspect a gas leak in your home, please leave your home and call call CRMU @ 712-999-2225 or 9-1-1 for assistance.
11.If you smelled gas inside your house, would you light a match?
12.The number to call in your area before you or an excavating company can dig is 811. Just dial 8-1-1.
13.Have you heard that you or an excavating company should call a central number prior to digging to avoid accidentally hitting a natural gas pipeline?
14.Based on what you have heard and know, if you smelled gas inside your house, would you leave the house and call CRMU @ 712-999-2225 or 9-1-1 for assistance?
15.Thank you for your time and input. For more information about CRMU's natural gas utility, please visit our website at www.crmu.net or call us at 712-999-2225.
16.Thank you for participating! CRMU will draw the name of one (1) survey respondent to receive a $100 bill credit. If you wish to be entered into the drawing, please enter your name and phone number below.

** NOTE: At the end of the survey, you will click "Done" to submit your responses. Please click this ONE time only. Responses will be recorded when "Done" is selected. Thank you!