1. Customer Feedback - Exodus Travel Agency

This is customer satisfaction survey to enable us to improve our services. There are are 10 multiple choice questions. This will take two minutes to complete. Thank you for your time.

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* 1. How likely is it that you would recommend Exodus Travel Agency to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 2. Overall, how satisfied or dissatisfied are you with service?

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* 3. Which of the following words would you use to describe our service? Select all that apply.

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* 4. How well do our booking services meet your needs?

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* 5. How would you rate the quality of our service/s?

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* 6. How would you rate the value for money of our service?

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* 7. How responsive have we been to your questions or concerns about your booking/s?

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* 8. How long have you been a customer of our Agency?

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* 9. How likely are you to purchase any of services again?

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* 10. Do you have any other comments, questions, or concerns?

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