Division of Small Business Opportunity (DSBO) Small Business Resource Survey

As the City and County of Denver continues to strive toward achieving a more equitable and inclusive environment for small businesses to thrive, the Division of Small Business Opportunity (DSBO) in partnership with Denver International Airport (DEN) and the Office of Financial Empowerment and Protection (OFEP) has developed a short survey to better understand the current challenges faced by small businesses in the construction, professional services and goods and services industries. Your feedback will help guide the city in the development and implementation of a future small business capacity building program. This short survey will take 3-5 minutes to complete and respondents will remain anonymous. Results will be reviewed by City and County of Denver staff and used for internal purposes only. We very much appreciate your willingness to participate.

Question Title

* 1. What category does your small business fall under?

Construction Services

Professional Services (Engineering, Architecture, Design, Consulting, etc.)

Goods and Services (Janitorial, Printing Services, Security Services, etc.)

Other (please specify)

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* 2. Are you currently small business certified with the City and County of Denver? Check all that apply.

MWBE

DBE

SBE

EBE

SBEC

ACDBE

Not Certified

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* 3. Have you ever pursued or done work with the City and County of Denver (this includes Denver International Airport)?

Yes

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* 4. If you have worked on a City and County of Denver project as a subcontractor, prime, or supplier, what are the TOP THREE challenges have you faced?

Cash Flow

Bonding and Insurance

Payroll

Workforce (hiring, retaining, training)

Communication Challenges (Issues with Prime Contractors, Project Managers etc.)

Payment Delays

Technology (B2G, LCP Tracker etc.)

Other (please specify)

Question Title

* 5. If you have never worked on a City and County of Denver project as a subcontractor, prime, or supplier, what is the reason? (select all that apply)

Challenges understanding of the City Procurement Process

Financial (access to capital, bonding and insurance, cash flow)

Workforce (hiring, retaining, training)

Not Interested

Have not found the right opportunity

Lack of opportunity

Other (please specify)

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* 6. On a scale of 1-5, rate your understanding of the City and County of Denver's Procurement Process (1=Limited Understanding, 5=Strong Understanding)

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* 7. What small business support organizations have you worked with in the past or are currently working with? (ex. Colorado PTAC, Denver SBDC etc.)

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* 8. If you have not pursued small business support assistance, what was the reason?

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* 9. Has your business received any financial support in the last year? (Select all that apply)

Yes, from the City and County of Denver

Yes, from the Small Business Administration

Yes, from philanthropic support

Yes, other (please specify)

No, denied funding

No, did not apply

Other (please specify)

Question Title

* 10. Please select the TOP THREE economic and/or financial concerns your business is currently facing?

Operational costs i.e. lease, utilities, other overhead

Workforce (hiring, retaining training)

Payroll

Cash Flow

Loan repayments

Tax payments

Marketing/Advertisement (website creation, social media, business writing, etc.)

Access to Capital

Bonding and Insurance

N/A

Other (please specify)

Question Title

* 11. What kind of small business support assistance would be the most beneficial for your company? (Select all that apply)

Financial (accounting, access to capital, bonding and insurance, taxes)

Marketing and Advertising (website creation, social media, business writing, etc.)

Workforce (hiring, retaining, training)

Technology (LCP Tracker, B2G, cybersecurity)

Procurement Process (estimating, bidding, proposal development, prequalification etc.)

Safety Training

Project Management

Certification Training

Other (please specify)

None of the above

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* 12. Have you ever attended any City and County of Denver Small Business Outreach Events (Select all that apply)

Construction Empowerment Initiative (CEI) Meetings

Citywide Bridging the Gap to Success

DOTI Bagels and Business

5 Steps to Doing Business with the City

DEN Commerce Hub Outreach Events

Other (please specify)

None of the above

Division of Small Business Opportunity (DSBO) Small Business Resource Survey

Question Title

* 1. What category does your small business fall under?

Question Title

* 2. Are you currently small business certified with the City and County of Denver? Check all that apply.

Question Title

* 3. Have you ever pursued or done work with the City and County of Denver (this includes Denver International Airport)?

Question Title

* 4. If you have worked on a City and County of Denver project as a subcontractor, prime, or supplier, what are the TOP THREE challenges have you faced?

Question Title

* 5. If you have never worked on a City and County of Denver project as a subcontractor, prime, or supplier, what is the reason? (select all that apply)

Question Title

* 6. On a scale of 1-5, rate your understanding of the City and County of Denver's Procurement Process (1=Limited Understanding, 5=Strong Understanding)

Question Title

* 7. What small business support organizations have you worked with in the past or are currently working with? (ex. Colorado PTAC, Denver SBDC etc.)

Question Title

* 8. If you have not pursued small business support assistance, what was the reason?

Question Title

* 9. Has your business received any financial support in the last year? (Select all that apply)

Question Title

* 10. Please select the TOP THREE economic and/or financial concerns your business is currently facing?

Question Title

* 11. What kind of small business support assistance would be the most beneficial for your company? (Select all that apply)

Question Title

* 12. Have you ever attended any City and County of Denver Small Business Outreach Events (Select all that apply)

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* 13. If the City were to put together a Small Business Capacity Building Program, what would you like to see in the program?