Cdale Police Citizen Satisfaction Survey

Dear Carbondale Resident,
 
The City of Carbondale Police Department is requesting your assistance.  In an effort to provide the best police service possible, we would like you to rate your level of satisfaction regarding interactions you may have had with a member of the police department.  We would also like for you to share with us your level of safety and other general concerns regarding your neighborhood.  By completing this short survey, it is my hope, you will help us improve the quality of our services and find more ways to continue to place a higher emphasis on improving the safety of our residential neighborhoods.
1.What was the nature of your most recent contact with the Carbondale Police?
2.Please check the Carbondale Police Department employee(s) with whom you 
had contact with:
3.Based on your most recent contact, please rate the performance of the officer 
or staff
Exceeds Expectations
Meets Expectations
Below Expectations
Courtesy
Knowledge
Professionalism
Attitude
Response Time
Fairness
Appearance
Cultural Sensitivity
Competence
4.What is your perception of crime, community wide, in Carbondale?
5.Have you ever experienced or been a victim of a crime in Carbondale?
6.The following questions apply specifically to your neighborhood:
Always
Usually
Never
Do you feel safe in your home?
Are you comfortable walking in the daytime?
Are you comfortable walking at night?
7.Is the street light adequate in your neighborhood?
8.Is there a litter problem in your neighborhood?
9.Is there a blighted property in your neighborhood?
10.Please identify three main problems/concerns in your neighborhood:
11.How can we improve the quality of our service in the future?
12.In which portion of the city do you live? (Use Main Street & the railroad tracks
as a divider.  South is South Illinois, south of Pleasant Hill Road)
13.How long have you lived in Carbondale?
14.What is your age?
15.I am
16.My race is:
17.I am a student
18.What school?
Current Progress,
0 of 18 answered