* 2. During a typical office visit, does your provider spend too much time with you, too little time with you, or about the right amount of time with you?

* 3. How much do you trust your provider to make medical decisions that are in your best interests?

* 4. How helpful is your provider at explaining your medical condition(s)?

* 5. How well does your provider listen to you?

* 6. How quickly does our staff respond to your needs ?

* 7. How friendly is our office staff?

* 8. Are your phone calls/Prime Patient Requests handled in a prompt, courteous and effective manner ?

* 9. How easy is it to schedule urgent appointments with your doctor when you're ill?

* 10. Overall, are you satisfied with our practice and the care that you receive ?