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* 1. What type of interaction did you have with EchoWorks?

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* 2. How satisfied were you with the knowledgeability of EchoWorks staff?

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* 3. How satisfied were you with the courtesy and helpfulness of EchoWorks staff?

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* 4. With the knowledge that fees charged cover the cost of environmentally-safe dismantling and shipping of your electronics to certified processing centers, how satisfied were you with the fees you were charged?

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* 5. If you requested certification for the data destruction, how satisfied were you with the length of time it took your certificate to arrive?

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