Question Title

* 1. What is your role?

Question Title

* 2. Rate the following statements:

  Strongly Agree Agree N/A Disagree Strongly Disagree
The Customer Portal (MyGovernmentOnline) is easy to use and navigate.
The Customer Portal helps me track the status of my project.
The JCW team keeps me informed throughout the sewer main review and inspection process.
The sewer main review and inspection requirements are clearly communicated and easy for me to understand.
The JCW team adequately resolves my questions and concerns.
The JCW team is technically competent and knowledgeable.
Overall, I am satisfied with the JCW sewer main review and inspection process.

Question Title

* 3. Compared to other jurisdictions, JCW’s Customer Portal…

Question Title

* 4. Compared to other jurisdictions, JCW’s sewer main review and inspection process…

Question Title

* 5. Thank you for your feedback. If you have any additional comments, please let us know.

T