Guest Experience Survey | Swiftel Center

Thanks for visiting! We hope you had a GREAT time here at the Swiftel Center. We want to know about your experience so that every moment can be the BEST. We have just a few quick questions!

Let's get started.

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* 1. Please rate the following aspects of your experience:

	5	4	3	2	1	N/A
Friendliness of Staff	Friendliness of Staff 5	Friendliness of Staff 4	Friendliness of Staff 3	Friendliness of Staff 2	Friendliness of Staff 1	Friendliness of Staff N/A
Cleanliness of Facility	Cleanliness of Facility 5	Cleanliness of Facility 4	Cleanliness of Facility 3	Cleanliness of Facility 2	Cleanliness of Facility 1	Cleanliness of Facility N/A
Food & Beverage Service	Food & Beverage Service 5	Food & Beverage Service 4	Food & Beverage Service 3	Food & Beverage Service 2	Food & Beverage Service 1	Food & Beverage Service N/A
Ticket Purchasing Service	Ticket Purchasing Service 5	Ticket Purchasing Service 4	Ticket Purchasing Service 3	Ticket Purchasing Service 2	Ticket Purchasing Service 1	Ticket Purchasing Service N/A
Event & Meeting Space	Event & Meeting Space 5	Event & Meeting Space 4	Event & Meeting Space 3	Event & Meeting Space 2	Event & Meeting Space 1	Event & Meeting Space N/A

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* 2. Tell us about a memorable experience with one of our staff members. It's like giving them a virtual high-five!

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* 3. If you remember, please enter the staff member's name and/or department.

Staff Member Name:

Department:

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* 4. Which of the following words would you use to describe our staff? Select all that apply.

Enthusiastic

Friendly

Helpful

Knowledgeable

Observant

Patient

Positive

Professional

Reliable

Respectful

Trustworthy

Other (please specify)

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* 5. In the past year, how often have you visited the Swiftel Center?

More than 10 times

5 - 10 times

Less than 5 times

This is my first time visiting!

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* 6. Overall, how would you rate your experience at the Swiftel Center?

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* 7. What does the Swiftel Center do really well?

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* 8. What changes would the Swiftel Center have to make for you to give us a higher rating?

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* 9. Tell us about yourself and the event you attended.

First and Last Name:

Zip Code:

Name of the Event Attended:

Date of the Event:

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* 10. We would like to use your comments in promotional materials. Do we have your permission?

Yes

If yes, that's awesome. Please enter your email address so we can connect with you:

50% of survey complete.