NeighborImpact Customer Survey 2021

Question Title

* 2. What location did you receive services?

Bend

La Pine

Madras

Prineville

Redmond

Warm Springs

Served by Mail or Online

Other (please specify)

Question Title

* 3. Tell us about your experience.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Staff was respectful, compassionate and professional	Staff was respectful, compassionate and professional Strongly Agree	Staff was respectful, compassionate and professional Agree	Staff was respectful, compassionate and professional Disagree	Staff was respectful, compassionate and professional Strongly Disagree	Staff was respectful, compassionate and professional Not Applicable
Staff took time to answer questions and provided clear information	Staff took time to answer questions and provided clear information Strongly Agree	Staff took time to answer questions and provided clear information Agree	Staff took time to answer questions and provided clear information Disagree	Staff took time to answer questions and provided clear information Strongly Disagree	Staff took time to answer questions and provided clear information Not Applicable
The office was easy to find, well-marked and convenient	The office was easy to find, well-marked and convenient Strongly Agree	The office was easy to find, well-marked and convenient Agree	The office was easy to find, well-marked and convenient Disagree	The office was easy to find, well-marked and convenient Strongly Disagree	The office was easy to find, well-marked and convenient Not Applicable
When I entered the building I felt welcome	When I entered the building I felt welcome Strongly Agree	When I entered the building I felt welcome Agree	When I entered the building I felt welcome Disagree	When I entered the building I felt welcome Strongly Disagree	When I entered the building I felt welcome Not Applicable
Staff told me about other NeighborImpact programs or services that may be available to me	Staff told me about other NeighborImpact programs or services that may be available to me Strongly Agree	Staff told me about other NeighborImpact programs or services that may be available to me Agree	Staff told me about other NeighborImpact programs or services that may be available to me Disagree	Staff told me about other NeighborImpact programs or services that may be available to me Strongly Disagree	Staff told me about other NeighborImpact programs or services that may be available to me Not Applicable

Question Title

* 4. What County/Community do you reside in?

Crook

Deschutes

Jefferson

Warm Springs

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* 5. What was the result of your visit or application for service?

I received the service I was seeking.

My application for service is pending.

I did not receive the service I was seeking.

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* 6. Select all boxes that apply to you:

White

Hispanic, Latino or Spanish Origin

Black or African American

Asian

American Indian or Alaska Native

Native Hawaiian or Pacific Islander

Some other race, ethnicity or origin

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* 7. What is the most difficult challenge or barrier facing you/your family (please select one)?

Debt

Energy Costs

Health Problems

Housing Availability

Housing Costs

Lack of Child Care

Lack of Preschool Services

Lack of Work Skills

Mental Health Services

Need for Home Repairs

Not Enough Food

Substance Abuse, Dependency

Transportation

Other (please specify)

NeighborImpact Customer Survey 2021

Tell us what you think!

Question Title

* 1. What Programs or Services are you seeking and/or have received?

Question Title

* 2. What location did you receive services?

Question Title

* 3. Tell us about your experience.

Question Title

* 4. What County/Community do you reside in?

Question Title

* 5. What was the result of your visit or application for service?

Question Title

* 6. Select all boxes that apply to you:

Question Title

* 7. What is the most difficult challenge or barrier facing you/your family (please select one)?

Question Title

* 8. How can NeighborImpact better serve you/your family? What services or help do you need that NeighborImpact does not currently provide?

Question Title

* 9. How did you hear about NeighborImpact?

Question Title

* 10. Additional Comments

NeighborImpact Customer Survey 2021

Tell us what you think!

Question Title

* 1. What Programs or Services are you seeking and/or have received?

Question Title

* 2. What location did you receive services?

Question Title

* 3. Tell us about your experience.

Question Title

* 4. What County/Community do you reside in?

Question Title

* 5. What was the result of your visit or application for service?﻿

Question Title

* 6. Select all boxes that apply to you:

Question Title

* 7. What is the most difficult challenge or barrier facing you/your family (please select one)?

Question Title

* 8. How can NeighborImpact better serve you/your family? What services or help do you need that NeighborImpact does not currently provide?

Question Title

* 9. How did you hear about NeighborImpact?

Question Title

* 10. Additional Comments

* 5. What was the result of your visit or application for service?