Robeson County Animal Shelter Customer Satisfaction Survey

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* 1. Have you ever visited the Robeson County Animal Shelter (RCAS) before?

Yes

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* 2. Have youever adopted an animal from RCAS before?

Yes

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* 3. What was your reason for visiting RCAS today?

Just to visit the dogs/cats/small animals

See the facilities

Surrender a pet

To foster or find out about fostering a pet

To adopt or find out about adopting a pet

To donate or find out about volunteering at the RCAS

To find out about spay/neutering programs for my pet

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* 4. Did you receive service in a timely manner?

Yes

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* 5. Were you treated in a polite, respectful and professional manner by our staff?

Yes

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* 6. Were the staff members knowledgeable and able to answer your questions satisfactorily?

Yes

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* 7. Would you comeback to RCAS or recommend us to another person?

Yes

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* 8. Overall, how satisfied were you with our customer service?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 9. Did the animal shelter hours meets your needs?

Yes

Robeson County Animal Shelter Customer Satisfaction Survey

Question Title

* 1. Have you ever visited the Robeson County Animal Shelter (RCAS) before?

Question Title

* 2. Have youever adopted an animal from RCAS before?

Question Title

* 3. What was your reason for visiting RCAS today?

Question Title

* 4. Did you receive service in a timely manner?

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* 5. Were you treated in a polite, respectful and professional manner by our staff?

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* 6. Were the staff members knowledgeable and able to answer your questions satisfactorily?

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* 7. Would you comeback to RCAS or recommend us to another person?

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* 8. Overall, how satisfied were you with our customer service?

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* 9. Did the animal shelter hours meets your needs?

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* 10. Please use this space to add any additional comments, recommendations or notes that you find to be helpful: