Welcome to the CT DVA Customer Satisfaction Survey

Thank you for taking the time to fill out this confidential survey for the Connecticut Department of Veterans Affairs. Your feedback will be used to asses our service for our Veterans, their families and caregivers.

* 1. What core service of the CT DVA did you most recently have contact with?

* 2. How likely is it that you would recommend this CT DVA core function to a friend or colleague?

* 3. What changes would the CT DVA core function you used have to make for a higher rating?

* 4. Overall, how satisfied or dissatisfied are you with your experience with this CT DVA core function?

* 5. How satisfied or dissatisfied are you with the application process with this CT DVA core function?

* 6. What changes to the application process would you make for a higher rating?

* 7. How responsive have we been to your questions or concerns about this core function?

* 8. How knowledgeable have we been answering your questions or concerns about this core function?

* 9. How did you hear about the CT DVA core function service?

* 10. What is your gender?

* 11. What is your age?

* 12. Do you have any additional comments, concerns or suggestions for the CT DVA core function you experienced?

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