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(5 minute survey)

This summer, local businesses, property owners, and community organizations pooled resources to create new capacity to care for the public realm. From July 1 through September 30, the Downtown Longfellow Clean, Safe & Active pilot put a team of ambassadors on the street Wednesday through Sunday, 3–8pm to pick up litter, sharps, care for amenities and offer a welcoming experience for all visitors.

Thank you for your feedback as we look to shape efforts in 2027 and beyond.
Part 1: About you

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1. How are you connected to Downtown Longfellow? (Select all that apply)

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2. How often do you visit Downtown Longfellow?

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3. 3. Compared to before July 2026, are you visiting Downtown Longfellow…

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4. Do you usually visit with children?

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5. How do you describe your gender?

Part 2: Safety

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6. Did you notice or interact with the Downtown Longfellow ambassadors this summer?

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7. How safe did you feel visiting Downtown Longfellow?

  1 = very unsafe 2 = unsafe 3 = neutral 4 = safe 5 = very safe Didn't visit / not sure
Before July 1 (before ambassadors started)
After July 1, while ambassadors were on shift (Wed–Sun, 3–8pm)
After July 1, while ambassadors were not on shift (mornings, Mon–Tue, after 8pm)
Part 3: Cleanliness

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8. How would you rate the cleanliness of the sidewalks, streets, and public spaces?

  1 = very dirty 2 = dirty 3 = neutral 4 = clean 5 = very clean Didn't visit / not sure
Before July 1 (before ambassadors started)
After July 1 (after ambassadors started)
Part 4: Looking ahead

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9. What new features, events, or programs would you like to see in Downtown Longfellow in 2027?

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10. Any other feedback you'd like to share? (Open text)

Part 5: Business and property owners

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11. Do you own or manage a business or property in Downtown Longfellow?

The next few questions are for business and property owners and managers. We want to understand how the pilot affected your customers, staff, and day-to-day operations.

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12. Since the ambassadors started on July 1, how has the program affected…

  1 = much worse 2 = somewhat worse 3 = no impact 4 = somewhat better 5 = much better Not applicable
Your customers' or tenants' experience
Your ability to attract and retain employees

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13. Since July 1, how has the time you and your staff spend on quality-of-life issues changed? (e.g., cleaning up litter or needles, asking people to leave, calling police or security)

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14. All things being equal, would you like to see this program continue in 2027?

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15. Would you contribute financially to continuing a similar effort if you knew every other business and property owner in the area would as well?

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16. Are there services, programs, amenities, or changes to this program that would better serve your business or property in 2027?

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17. Any other feedback about the program's impact on your business or property?

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18. Business or property name (optional)

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19. Your name (optional)

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20. Would you like someone from the program to follow up with you?

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