Working Effectively with Support Staff - Pre-Webinar Survey

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* 1. What is your role?

Legal Assistant

Paralegal

Law clerk

Office Admin

Other (please specify)

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* 2. What year of call is the lawyer you support?

1-3 years

4-6 years

7-10 years

10+ years

N/A

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* 3. Please describe your existing working relationship(s). How would you rate your lawyer(s) in terms of the following:

	Almost Always	Most of the Time	Sometimes	Once in a While	Almost Never	N/A
Clearly identifying responsibilities (who is doing what)	Clearly identifying responsibilities (who is doing what) Almost Always	Clearly identifying responsibilities (who is doing what) Most of the Time	Clearly identifying responsibilities (who is doing what) Sometimes	Clearly identifying responsibilities (who is doing what) Once in a While	Clearly identifying responsibilities (who is doing what) Almost Never	Clearly identifying responsibilities (who is doing what) N/A
Setting specific priorities and deadlines	Setting specific priorities and deadlines Almost Always	Setting specific priorities and deadlines Most of the Time	Setting specific priorities and deadlines Sometimes	Setting specific priorities and deadlines Once in a While	Setting specific priorities and deadlines Almost Never	Setting specific priorities and deadlines N/A
Engaging in regular and efficient planning meetings	Engaging in regular and efficient planning meetings Almost Always	Engaging in regular and efficient planning meetings Most of the Time	Engaging in regular and efficient planning meetings Sometimes	Engaging in regular and efficient planning meetings Once in a While	Engaging in regular and efficient planning meetings Almost Never	Engaging in regular and efficient planning meetings N/A
Sharing background information, context and client expectations	Sharing background information, context and client expectations Almost Always	Sharing background information, context and client expectations Most of the Time	Sharing background information, context and client expectations Sometimes	Sharing background information, context and client expectations Once in a While	Sharing background information, context and client expectations Almost Never	Sharing background information, context and client expectations N/A
Having reasonable expectations	Having reasonable expectations Almost Always	Having reasonable expectations Most of the Time	Having reasonable expectations Sometimes	Having reasonable expectations Once in a While	Having reasonable expectations Almost Never	Having reasonable expectations N/A
Trusting you	Trusting you Almost Always	Trusting you Most of the Time	Trusting you Sometimes	Trusting you Once in a While	Trusting you Almost Never	Trusting you N/A
Respecting you	Respecting you Almost Always	Respecting you Most of the Time	Respecting you Sometimes	Respecting you Once in a While	Respecting you Almost Never	Respecting you N/A
Recognizing and appreciating your work	Recognizing and appreciating your work Almost Always	Recognizing and appreciating your work Most of the Time	Recognizing and appreciating your work Sometimes	Recognizing and appreciating your work Once in a While	Recognizing and appreciating your work Almost Never	Recognizing and appreciating your work N/A
Having a friendly professional rapport	Having a friendly professional rapport Almost Always	Having a friendly professional rapport Most of the Time	Having a friendly professional rapport Sometimes	Having a friendly professional rapport Once in a While	Having a friendly professional rapport Almost Never	Having a friendly professional rapport N/A
Providing opportunities for autonomy and ownership, where appropriate	Providing opportunities for autonomy and ownership, where appropriate Almost Always	Providing opportunities for autonomy and ownership, where appropriate Most of the Time	Providing opportunities for autonomy and ownership, where appropriate Sometimes	Providing opportunities for autonomy and ownership, where appropriate Once in a While	Providing opportunities for autonomy and ownership, where appropriate Almost Never	Providing opportunities for autonomy and ownership, where appropriate N/A
Providing clear and constructive feedback	Providing clear and constructive feedback Almost Always	Providing clear and constructive feedback Most of the Time	Providing clear and constructive feedback Sometimes	Providing clear and constructive feedback Once in a While	Providing clear and constructive feedback Almost Never	Providing clear and constructive feedback N/A
Having a collaborative mentality with you and the team	Having a collaborative mentality with you and the team Almost Always	Having a collaborative mentality with you and the team Most of the Time	Having a collaborative mentality with you and the team Sometimes	Having a collaborative mentality with you and the team Once in a While	Having a collaborative mentality with you and the team Almost Never	Having a collaborative mentality with you and the team N/A
Showing enthusiasm and passion for common goals	Showing enthusiasm and passion for common goals Almost Always	Showing enthusiasm and passion for common goals Most of the Time	Showing enthusiasm and passion for common goals Sometimes	Showing enthusiasm and passion for common goals Once in a While	Showing enthusiasm and passion for common goals Almost Never	Showing enthusiasm and passion for common goals N/A

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* 4. Please consider your ideal working relationship(s). Rank the following from most important to least important in terms of what your lawyer(s) can do to help you do your best work:

Clearly identifying responsibilities (who is doing what)

N/A

Setting specific priorities and deadlines

N/A

Engaging in regular and efficient planning meetings

N/A

Sharing background information, context and client expectations

N/A

Having reasonable expectations

N/A

Trusting you

N/A

Respecting you

N/A

Recognizing and appreciating your work

N/A

Having a friendly, professional rapport

N/A

Providing opportunities for autonomy and ownership, where appropriate

N/A

Providing clear and constructive feedback

N/A

Having a collaborative mentality with you and the team

N/A

Showing enthusiasm and passion for common goals

N/A

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* 5. In what situations do you find lawyers could seek more support?

	Almost Always	Most of the Time	Sometimes	Once in a While	Almost Never	N/A
Docketing	Docketing Almost Always	Docketing Most of the Time	Docketing Sometimes	Docketing Once in a While	Docketing Almost Never	Docketing N/A
File set-up	File set-up Almost Always	File set-up Most of the Time	File set-up Sometimes	File set-up Once in a While	File set-up Almost Never	File set-up N/A
Email management	Email management Almost Always	Email management Most of the Time	Email management Sometimes	Email management Once in a While	Email management Almost Never	Email management N/A
Calendar management	Calendar management Almost Always	Calendar management Most of the Time	Calendar management Sometimes	Calendar management Once in a While	Calendar management Almost Never	Calendar management N/A
Paper management	Paper management Almost Always	Paper management Most of the Time	Paper management Sometimes	Paper management Once in a While	Paper management Almost Never	Paper management N/A
Deadline management	Deadline management Almost Always	Deadline management Most of the Time	Deadline management Sometimes	Deadline management Once in a While	Deadline management Almost Never	Deadline management N/A
Following up with clients	Following up with clients Almost Always	Following up with clients Most of the Time	Following up with clients Sometimes	Following up with clients Once in a While	Following up with clients Almost Never	Following up with clients N/A
Delegating more tasks	Delegating more tasks Almost Always	Delegating more tasks Most of the Time	Delegating more tasks Sometimes	Delegating more tasks Once in a While	Delegating more tasks Almost Never	Delegating more tasks N/A
Following up on delegated activities	Following up on delegated activities Almost Always	Following up on delegated activities Most of the Time	Following up on delegated activities Sometimes	Following up on delegated activities Once in a While	Following up on delegated activities Almost Never	Following up on delegated activities N/A
Managing accounts	Managing accounts Almost Always	Managing accounts Most of the Time	Managing accounts Sometimes	Managing accounts Once in a While	Managing accounts Almost Never	Managing accounts N/A
Managing projects	Managing projects Almost Always	Managing projects Most of the Time	Managing projects Sometimes	Managing projects Once in a While	Managing projects Almost Never	Managing projects N/A

Other (please specify)

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* 6. Please expand on how lawyers could seek more support on the above.

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* 7. In your experience, what do the best lawyers do in terms of gaining support from their team?

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* 8. What gets in the way of doing your best work?

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* 9. To what extent is your lawyer maximizing all the support you have to offer?

To a great extent

To a good extent

Somewhat

Room for improvement

Very little

N/A

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* 1. What is your role?

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* 2. What year of call is the lawyer you support?

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* 3. Please describe your existing working relationship(s). How would you rate your lawyer(s) in terms of the following:

Question Title

* 4. Please consider your ideal working relationship(s). Rank the following from most important to least important in terms of what your lawyer(s) can do to help you do your best work:

Question Title

* 5. In what situations do you find lawyers could seek more support?

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* 6. Please expand on how lawyers could seek more support on the above.

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* 7. In your experience, what do the best lawyers do in terms of gaining support from their team?

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* 8. What gets in the way of doing your best work?

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* 9. To what extent is your lawyer maximizing all the support you have to offer?

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* 10. How could your lawyer better utilize your support, if applicable?