Online Engagement - Terminal Development Plans

We Want to Hear From You
Please review the draft concept options on the Nanaimo Harbour and Gabriola Island webpages, and then complete this online engagement to share with us your views about what is working well at the terminals, what is not working well and what aspect(s) of the terminals could be improved. (Questionnaire will take approximately 5 minutes to complete)

Your comments will help identify key issues and opportunities that will inform decisions about improvements to the terminals and ensure that BC Ferries continues to provide a cost effective, customer focused travel experience.

Review of Draft Options
To access the Nanaimo Harbour webpage to review draft concepts, please click here: Nanaimo Harbour TDP
To access the Gabriola Island webpage to review draft concept options, please click here: Gabriola Island TDP
BC Ferries is in the process of creating Terminal Development Plans (TDPs) for Nanaimo Harbour and Gabriola Island terminals.  These plans will provide the framework for the phased implementation of strategies, actions and projects over a 25 year horizon.
Your Comments Matter to Us
Thank you for taking the time to complete this voluntary online engagement which addresses terminal buildings/waiting rooms, holding compounds, traffic entering/exiting terminal lots and parking areas at the Nanaimo Harbour and Gabriola Island terminals.
Any other feedback or concerns relating to BC Ferries such as sailing frequency, schedules, vessels, or fares please contact BC Ferries Customer Service here: Customer Service
Please do not provide your name, address or any other personal information about yourself or any other individual.  If you have any questions or require further information, please contact us directly at

* 1. Have you reviewed the draft concept options for the Nanaimo Harbour and Gabriola Island TDPs?