Customer Feedback

Good Clinical Practice (GCP) statement.
In an effort to ensure that Syris provides products and services that exceed our customer's needs, we ask that you answer the following survey so we may continually use your comments to improve our products & services to you.
Which of our products have you purchased or currently used?

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* 1. Which of our products have you purchased or currently used?

Procedures that apply:

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* 2. Procedures that apply:

How often do you use the Syris Products: v900L, v300H or v600?

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* 3. How often do you use the Syris Products: v900L, v300H or v600?

How long have you used Syris products?

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* 4. How long have you used Syris products?

How professional is our company?

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* 5. How professional is our company?

The following is a list of product and service items.  How satisfied are you on each item?

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* 6. The following is a list of product and service items.  How satisfied are you on each item?

  Very Satisfied Satisfied Neutral Unsatisfied Not Applicable
Overall quality
Value
Purchase Experience: Sales and ordering process
Condition and delivery of product
Usage experience
After purchase service (customer service, repair, warranty)
Overall, how satisfied are you with the our products?
If you have contacted Syris customer service, were all your problems resolved to your complete satisfaction?

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* 7. If you have contacted Syris customer service, were all your problems resolved to your complete satisfaction?

If you have used Syris' repair department in the past, how well did our service representative answer your question or solve your problem?

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* 8. If you have used Syris' repair department in the past, how well did our service representative answer your question or solve your problem?

How likely is it that you would recommend the v900L or v300H to a colleague?

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* 9. How likely is it that you would recommend the v900L or v300H to a colleague?

  Not at all likely 1 2 3 4 5 6 7 8 9 Extremely likely 10
v900L
v300H
Please provide any comments, feedback or suggestions to improve the quality of our products or service.

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* 10. Please provide any comments, feedback or suggestions to improve the quality of our products or service.

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