CCRTA Website Survey Question Title * 1. How often do you ride CCRTA buses (select one) Daily A few times per week Once a week A few times per month Once a month A few times per year Once a year I have never ridden Question Title * 2. If you have never ridden, not currently riding or infrequently riding CCRTA buses, do you have a recommendation that would make you more likely to ride CCRTA buses in the future? Question Title * 3. What town do you most travel to for work, medical, recreation, or other purposes? Question Title * 4. What town do you live in? Bourne Sandwich Falmouth Mashpee Barnstable Yarmouth Harwich Dennis Brewster Chatham Orleans Eastham Wellfleet Truro Provincetown Off-Cape resident Summer Visitor Other (please specify) Question Title * 5. What CCRTA services do you use? (Select all that apply) Fixed Route (including Shuttles and Trolleys) DART SmartDART ADA Human Services Transportation (HST) Boston Hospital Bus CapeFLYER Other (please specify) Question Title * 6. What other transportation services and/or other modes of transportation do you use? (List) Question Title * 7. How are you currently accessing our website? Mobile phone- Android Mobile phone- Apple Desktop computer/Laptop computer Tablet Question Title * 8. What is your primary way of accessing our website? Mobile phone- Android Mobile phone- Apple Desktop computer/Laptop computer Tablet Question Title * 9. What is the primary way you use to find out more information about CCRTA? CCRTA website Printed Riders Guides/Schedules Over the phone Hyannis Transportation Center Information Booth Other (please specify) Question Title * 10. How satisfied are you with our current website? 0 (Not Satisfied) 5 (Neutral) 10 (Very Satisfied) Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 11. What do you like about our current website? (List up to 3) 1: 2: 3: Question Title * 12. What aspects of our current website would you like to see improved? (List up to 3) 1: 2: 3: Question Title * 13. What feature currently missing would you like to see most on our website? Question Title * 14. Would a new and improved website increase your overall riding experience? Very Likely Likely Neutral Unlikely Very Unlikely Question Title * 15. Would you ride CCRTA more frequently if bus information and schedules were simplified, clearer, and easier to access in a revamped website? Very Likely Likely Neutral Unlikely Very Unlikely Question Title * 16. What are the top 5 reasons you visit or would plan on visiting the CCRTA website for? (Select 5) CCRTA Schedules Connections to other services Bus stop information To find out when the next bus will come To find out where the buses go To find out what services we offer CCRTA updates and news Route maps Updates from CCRTA General bus Information CCRTA phone number/contact information Hyannis Transportation Center parking information CCRTA rules and policies Fare/ticketing/Charlie Card information ADA application CCRTA job postings Question Title * 17. What would be your preferred payment method for a bus ride or bus pass? (Select one) Credit/Debit card Cash Check Question Title * 18. Any other comments or ideas you may have for a new website? (Explain) Question Title * 19. If you would like to be entered into the drawing for a free 30 day pass, please tell us your email address or phone number (Only used to notify the winner) Done
