Welcome to CFS Consumer Satisfaction Survey

Thank you for agreeing to participate in this survey.  Please take a moment to review the paragraph below for information and instructions.

Note that Page 1 is for both parent/caretaker respondent and child over 10/teenager respondent. 
Page 2 is for parent/caretakers only and Page 3 is for children over 10 and teenagers only. 

Parent/Caretaker: Complete page 1 and click 'next' at the bottom of page 1 to get to page 2. Complete page 2 and then click 'next' at the bottom of page 2 to get to page 3. Do not complete page 3 and click on 'done'.
Child over 10/teenager: Complete page 1, click 'next' at the bottom of  page 1.  Do not complete page 2 and click on 'next' at the bottom of page 2 to get to page 3. Complete page 3 and click on 'done'. 

The purpose of this survey is to help us understand what people think of the care they are receiving from NewBridge Services – Child and Family Services (CFS) Program.  We hope to identify areas of strength and areas where improvements would help us provide the best possible services.  Your participation in this survey is voluntary and confidential.  Your answers will in no way affect your services at NewBridge.

INSTRUCTIONS: Please rate your level of agreement with each statement from “Strongly Agree” to “Strongly Disagree” or from “Not at all” to “A great deal” by clicking on the ONE response that best fits your experience with NewBridge.  If the statement does not apply to you please check “Does Not Apply”.  

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