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Plumas County Community Engagement Survey

Your Voice Shapes Our Future
Plumas County is developing a multi-year strategic plan — and we want to hear from you.

This survey asks about your experiences with county government services and your priorities for our community's future. Your honest feedback will directly shape how the county sets goals and allocates resources for years to come.

Note: This survey covers Plumas County Government services — not the City of Portola, state highways (managed by Caltrans), school districts, PG&E, or internet providers.

Takes approximately 15–20 minutes to complete
All responses are anonymous and confidential
You may skip any question

Survey closes: May 8, 2026
Questions? Contact the CAO's Office: Zachary Gately | zacharygately@countyofplumas.com
Section 1: About You
1.Which supervisorial district do you live in?
(If you're not sure, select the area closest to where you live)
2.How long have you lived in Plumas County?
3.How would you describe where you live?
4.What is your age?
Section 2: Overall County Direction
(This is the most important part of the survey. Please take a moment to share your thoughts in your own words.
5.How would you rate Plumas County overall as a place to live?
Excellent
Good
Fair
Poor
Very Poor
6.Overall, do you feel Plumas County government is heading in the right direction, the wrong direction, or are you not sure?
7.What do you think is the single most important issue facing Plumas County right now?
8.What is Plumas County doing well that you want to make sure continues?
9.What is the single most important change or improvement you want to see in Plumas County in the next 5 years?
Section 3: Your Priorities for Plumas County
10.From the list below, please select your top 3 priorities for Plumas County over the next 3-days 5 years:(Required.)
11.The county recently adopted 8 core Values as the foundation of this strategic plan. Which do you feel the county most needs to strengthen? (Select up to 2)(Required.)
12.County services are provided with limited resources. For each area below, please indicate your priority for maintaining or improving county investment:
More Emphasis/
Investment
Same Emphasis/
Investment
Less Emphasis/
Investment
Not Sure
Public safety (Sheriff, fire, emergency services)
Roads and transportation
Public health services
Behavioral Health (mental health and substance use services)
Social Services (benefits and child/adult protective services)
Senior services
Library services
Veterans Services
Environmental and agricultural services
Section 4: Public Safety
13.How would you rate the overall performance of the Plumas County Sheriff's Office?
Excellent
Good
Fair
Poor
Very Poor
Not Sure
14.How satisfied are you with emergency response times in your area?
15.How safe do you feel in your community?
16.How would you rate the county's preparedness and response to natural disasters (wildfires, floods, severe weather)?
Excellent
Good
Fair
Poor
Very Poor
Not Sure
17.Is there anything else you'd like to share about public safety in Plumas County?
Section 5: Roads and Transportation
This section covers county-maintained roads — not state highways (Hwy 70, 89, 36), which are managed by Caltrans, not Plumas County.
18.How would you rate the overall condition of county-maintained roads in your area?
Excellent
Good
Fair
Poor
Very Poor
Not Sure
19.How satisfied are you with how quickly county roads are repaired after damage (potholes, slides, storm damage)?
20.Is reliable transportation a challenge for you or your household?
21.What road or transportation improvement would make the biggest difference for you?
Section 6: Public Health Services
22.How would you rate your overall access to public health services in Plumas County?
Excellent
Good
Fair
Poor
N/A
23.Please rate each of the following county public health services (select N/A if you have not used the service):
Excellent
Good
Fair
Poor
Very Poor
N/A
Public health clinics / immunizations
Environmental health services (food safety inspections, permits)
Vital records (birth/death certificates)
Disease prevention and community health programs
24.Is there a public health service you need that is not currently available or accessible in your community?
Section 7: Behavioral Health & Substance Use Services
25.In your view, how well does Plumas County address mental health needs in our community?
26.If you or someone you know needed mental health or substance use services, how confident are you that you could find help through county services?
27.What would most improve behavioral health services in Plumas County? (Select up to 2)
Section 8: Social Services & Human Services
28.Which of the following do you feel are the greatest unmet social service needs in Plumas County? (Select up to 3)
29.How would you rate the county's social services and human services programs overall?
Excellent
Good
Fair
Poor
Very poor
Not Sure
30.How easy is it for community members who need help to find and access county social services?
Section 9: Land Use, Planning & Building
31.Do you live within the incorporated City of Portola?
32.Have you or someone in your household interacted with the county's Planning or Building Department in the last 5 years?
(Building permits, land use questions, zoning, subdivisions)
33.How would you rate your overall experience with the county Building Department?
(Building permits, inspections, plan check)
Excellemt
Good
Fair
Poor
Very Poor
N/A
34.How would you rate your overall experience with the county Planning Department?
(Land use questions, zoning, subdivisions, general plan)
Excellemt
Good
Fair
Poor
Very Poor
N/A
35.Do you feel the county's land use and planning decisions generally reflect the needs and values of your community?
36.What was most challenging about working with the county on planning or building matters?
Section 10: Agricultural & Environmental Services
37.Does your household or livelihood involve agriculture, ranching, forestry, or related land use?
38.Please rate your satisfaction with the following environmental conditions and infrastructure in your area:
Satisfied
Neutral
Dissatisfied
N/A
Drinking water quality and reliability
Air quality (wildfire smoke, dust, burn days)
Parks, open space, and trails
Solid waste and recycling services
Internet / broadband access
County facilities and public buildings
39.Please rate your satisfaction with community appearance and property standards in your area:
Section 11: Senior Services & Aging in Place
40.How well does Plumas County serve the needs of older adults in our community?
41.Which senior services are you aware of in your community? (Check all you know of — even if you don't use them personally)
42.Is transportation to medical appointments, grocery stores, or other services a significant problem for older adults in your community?
43.What would most improve quality of life for older adults in Plumas County?
Section 12: What would most improve quality of life for older adults in Plumas County?
44.How often do you or members of your household use Plumas County Library services?
45.How would you rate the county library in your area overall?
Excellent
Good
Poor
Very Poor
N/A
46.Beyond books and materials, the library provides community services. How important are each of the following to you?
Very important
Somewhat Important
Not Important
Didn't Know This Exists
Free public WiFi / internet access
Computer access (job apps, government forms)
Children's programs and early literacy
Youth after-school programs and tutoring
Community meeting space
Digital resources accessible from home
Toys and tools lending program
Section 13: Economic Development & Community Vitality
47.Which of the following should be the county's top economic priorities? (Select up to 3)
48.Do you feel Plumas County is a good place to start or grow a business?
49.Which of the following jobs and housing priorities are most important to you in the next 5 years? (Select up to 3)
Section 14: County Communication & Transparency
50.How would you rate the county's overall communication with residents?
Excellent
Good
Poor
Very Poor
N/A
51.How do you typically get information about county government and services? (Check all that apply)
52.How easy is it to get answers from county departments when you have a question or need help?
53.Do you feel the county does a good job communicating what services are available to residents who may need them?
54.Do you feel county government decisions are made transparently and with appropriate public input?
55.What topics would you like more information about from Plumas County government? (Select all that apply)
Section 15: Stay Involved
56.In the past 12 months, have you done any of the following? (Check all that apply)
JOIN US FOR A COMMUNITY WORKSHOP
Your voice matters beyond this survey. Plumas County will be hosting free community workshops in all five districts plus an online Zoom option for those unable to attend an in person meeting. We'd love to see you there.
All meetings are free and open to the public. No registration required.

Monday, May 4
Chester
Chester Memorial Hall @ 5:30pm

Tuesday, May 5
Portola
Portola Memorial Hall @ 5:00pm

Wednesday, May 6
Quincy
Fairgrounds-Mineral Building @12:00pm (noon)

Wednesday, May 6
Greenville
Greenville Elementary School - Multi-purpose room @5:30pm

Thursday, May 7
Blairsden
Mohawk Community Resource Center @ 5:30pm

Thursday, May 7
Online Zoom Webinar @12pm noon — https://plumascounty.us/3415/Workshop