Exit this survey Driftwood Customer Survey Question Title Driftwood Tours Customer Survey Thank you for taking the time to complete our survey, at Vagabond and Driftwood we take all feedback very seriously and over the years it has helped us continually improve our product and our customers’ experience. Please answer the questions honestly and in as much detail as possible, we appreciate ALL feedback. Thank you very much. Question Title * 1. Please provide personal details below? Name: (Optional) Nationality: Question Title * 2. Please can you provide your age range 20 -30 30-40 40-50 50-60 60-70 70-80 Question Title * 3. Which tour did you do ? 11 Day - Discover Ireland Tour 7 Day - Treasure Ireland Tour 7 Day - Castles & Kingdoms Tour 6 Day - Ancient Island Tour 6 Day - Northern Island Tour Private tour Question Title * 4. Who was your guide / guides ? Question Title * 5. How did you find out about Driftwood ? Internet Web Listing (Tourist board etc) Friends/Family Travel agent Press article Comment Question Title * 6. If you used our website, how user friendly did you find it ? Excellent Good Average Needs improvement ( any suggestions welcome in comment box below) Comment Question Title * 7. How would you rate your booking experience ? Excellent Good Average Needs improvement ( any suggestions welcome in comment box below) Comment Question Title * 8. How did you travel ? Solo As a couple With friends With family comment Question Title * 9. Would you have preferred to have some or all of the optional extra activities included in the price of the tour? If so, which ones? Question Title * 10. What factors were important to you when deciding to book a tour of Ireland? 1 - Very important 2 - Quite important 3 - Not important Small group sizes Small group sizes 1 - Very important Small group sizes 2 - Quite important Small group sizes 3 - Not important Off the beaten track Off the beaten track 1 - Very important Off the beaten track 2 - Quite important Off the beaten track 3 - Not important Culture and History Culture and History 1 - Very important Culture and History 2 - Quite important Culture and History 3 - Not important Tour duration Tour duration 1 - Very important Tour duration 2 - Quite important Tour duration 3 - Not important Price of tour Price of tour 1 - Very important Price of tour 2 - Quite important Price of tour 3 - Not important Departure day Departure day 1 - Very important Departure day 2 - Quite important Departure day 3 - Not important Touring vehicle Touring vehicle 1 - Very important Touring vehicle 2 - Quite important Touring vehicle 3 - Not important Areas of Ireland covered by tour Areas of Ireland covered by tour 1 - Very important Areas of Ireland covered by tour 2 - Quite important Areas of Ireland covered by tour 3 - Not important Comment Question Title * 11. How would you rate the overall experience of your Driftwood tour ? Excellent Good Average Needs improvement ( all feedback welcome, please see comment box below) Comment Question Title * 12. How would you rate all the key aspects of your tour Excellent Good Average Needs imporvement Your guide(s) Your guide(s) Excellent Your guide(s) Good Your guide(s) Average Your guide(s) Needs imporvement Range of places visited Range of places visited Excellent Range of places visited Good Range of places visited Average Range of places visited Needs imporvement Range sites and cultural experiences Range sites and cultural experiences Excellent Range sites and cultural experiences Good Range sites and cultural experiences Average Range sites and cultural experiences Needs imporvement Accommodation Accommodation Excellent Accommodation Good Accommodation Average Accommodation Needs imporvement Food Food Excellent Food Good Food Average Food Needs imporvement Price of tour Price of tour Excellent Price of tour Good Price of tour Average Price of tour Needs imporvement Length of tour Length of tour Excellent Length of tour Good Length of tour Average Length of tour Needs imporvement Comfort of vehicle Comfort of vehicle Excellent Comfort of vehicle Good Comfort of vehicle Average Comfort of vehicle Needs imporvement Comment Question Title * 13. What did you like most about your Driftwood tour ? Question Title * 14. What could we do to improve the Driftwood experience ? Question Title * 15. Did you see any leprechauns? Yes No Millions of them comment Question Title * 16. Would you recommend us ? Yes No Comment Thank you this survey is now complete Done