Dentons Global Artificial Intelligence Survey 2022

Thank you for contributing your insights to Dentons' second Global AI Survey. The survey contains 24 questions that should take you no more than 15 minutes to answer. Your answers will be anonymous: Dentons will publish only aggregated results, which cannot be attributed to any individual respondent.

We will analyze and share the results as part of our AI whitepaper, which will be published in spring 2023.

For the purposes of this survey, please refer to the European Commission's proposed definition of AI. In simple terms: software that can, for a given set of human-defined objectives, generate outputs such as content, predictions, recommendations, or decisions influencing the environments they interact with.

Dentons' privacy statement is available at https://www.dentons.com/en/privacy-policy.

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* 1. In what country do you live?

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* 2. In what sector does your organization operate primarily

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* 3. What is the annual revenue of your organization? (in USD)

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* 4. What is your role within your organization?

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* 5. How do you perceive the following potential benefits of AI to an organization?

	Not very beneficial	Moderately beneficial	Very beneficial	I don't know
Reduce operating cost	Reduce operating cost Not very beneficial	Reduce operating cost Moderately beneficial	Reduce operating cost Very beneficial	Reduce operating cost I don't know
Save time by automating processes	Save time by automating processes Not very beneficial	Save time by automating processes Moderately beneficial	Save time by automating processes Very beneficial	Save time by automating processes I don't know
Reduce human error in processing	Reduce human error in processing Not very beneficial	Reduce human error in processing Moderately beneficial	Reduce human error in processing Very beneficial	Reduce human error in processing I don't know
Generate data-driven business information for decision making	Generate data-driven business information for decision making Not very beneficial	Generate data-driven business information for decision making Moderately beneficial	Generate data-driven business information for decision making Very beneficial	Generate data-driven business information for decision making I don't know
Improve client service	Improve client service Not very beneficial	Improve client service Moderately beneficial	Improve client service Very beneficial	Improve client service I don't know
Enable new product offering	Enable new product offering Not very beneficial	Enable new product offering Moderately beneficial	Enable new product offering Very beneficial	Enable new product offering I don't know
Improve overall efficiency	Improve overall efficiency Not very beneficial	Improve overall efficiency Moderately beneficial	Improve overall efficiency Very beneficial	Improve overall efficiency I don't know
Competitive advantages	Competitive advantages Not very beneficial	Competitive advantages Moderately beneficial	Competitive advantages Very beneficial	Competitive advantages I don't know
Improve existing product/service offerings	Improve existing product/service offerings Not very beneficial	Improve existing product/service offerings Moderately beneficial	Improve existing product/service offerings Very beneficial	Improve existing product/service offerings I don't know

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* 6. To what extent does your organization currently use AI?

We use it extensively

We are piloting AI technology/using it in a limited way

We are not currently using AI

I don't know

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* 7. In which business areas is your organization currently using AI? (Check all that apply)

Administration

Client relationship management

Finance

Logistics and distribution

Product design

Production/manufacturing

Quality control

Risk and compliance

Sales and marketing

I don’t know

Other (please specify)

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* 8. Do you have an internal strategy or roadmap for AI and technology in your organization?

Yes

It is in process

Not yet - but we need one in the future

No - we do not need one

I don't know

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* 9. What is your organization's approach to developing AI systems?

Develop AI internally, including own staff or engaging contractors or consultants to assist

Use third party AI vendor e.g. cloud-based AI system developed by third party

We are not developing any AI systems

Other (please specify)

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* 10. How do you perceive the following risks and challenges of using AI in your organization's business sector?

	Not a big challenge	Moderately challenging	Very challenging	I don't know
Costs of implementing the AI system	Costs of implementing the AI system Not a big challenge	Costs of implementing the AI system Moderately challenging	Costs of implementing the AI system Very challenging	Costs of implementing the AI system I don't know
Personal data protection	Personal data protection Not a big challenge	Personal data protection Moderately challenging	Personal data protection Very challenging	Personal data protection I don't know
The role of human control on the decision making process of the AI system	The role of human control on the decision making process of the AI system Not a big challenge	The role of human control on the decision making process of the AI system Moderately challenging	The role of human control on the decision making process of the AI system Very challenging	The role of human control on the decision making process of the AI system I don't know
Inexplicability of AI decisions	Inexplicability of AI decisions Not a big challenge	Inexplicability of AI decisions Moderately challenging	Inexplicability of AI decisions Very challenging	Inexplicability of AI decisions I don't know
Potential for discrimination	Potential for discrimination Not a big challenge	Potential for discrimination Moderately challenging	Potential for discrimination Very challenging	Potential for discrimination I don't know
Lack of clear laws/regulations	Lack of clear laws/regulations Not a big challenge	Lack of clear laws/regulations Moderately challenging	Lack of clear laws/regulations Very challenging	Lack of clear laws/regulations I don't know
Uncertainty about what legal regime applies	Uncertainty about what legal regime applies Not a big challenge	Uncertainty about what legal regime applies Moderately challenging	Uncertainty about what legal regime applies Very challenging	Uncertainty about what legal regime applies I don't know
Uncertainty on who is liable for acts or omissions of the AI	Uncertainty on who is liable for acts or omissions of the AI Not a big challenge	Uncertainty on who is liable for acts or omissions of the AI Moderately challenging	Uncertainty on who is liable for acts or omissions of the AI Very challenging	Uncertainty on who is liable for acts or omissions of the AI I don't know
Lack of understanding about what AI can do	Lack of understanding about what AI can do Not a big challenge	Lack of understanding about what AI can do Moderately challenging	Lack of understanding about what AI can do Very challenging	Lack of understanding about what AI can do I don't know
Lack of trust in AI	Lack of trust in AI Not a big challenge	Lack of trust in AI Moderately challenging	Lack of trust in AI Very challenging	Lack of trust in AI I don't know
Lack of relevant insurance	Lack of relevant insurance Not a big challenge	Lack of relevant insurance Moderately challenging	Lack of relevant insurance Very challenging	Lack of relevant insurance I don't know
Weak data architecture or data quality	Weak data architecture or data quality Not a big challenge	Weak data architecture or data quality Moderately challenging	Weak data architecture or data quality Very challenging	Weak data architecture or data quality I don't know
Dependency on the vendor of the AI	Dependency on the vendor of the AI Not a big challenge	Dependency on the vendor of the AI Moderately challenging	Dependency on the vendor of the AI Very challenging	Dependency on the vendor of the AI I don't know
Risk of sanctions	Risk of sanctions Not a big challenge	Risk of sanctions Moderately challenging	Risk of sanctions Very challenging	Risk of sanctions I don't know
Regulatory requirements are too restrictive	Regulatory requirements are too restrictive Not a big challenge	Regulatory requirements are too restrictive Moderately challenging	Regulatory requirements are too restrictive Very challenging	Regulatory requirements are too restrictive I don't know
Risk of class actions	Risk of class actions Not a big challenge	Risk of class actions Moderately challenging	Risk of class actions Very challenging	Risk of class actions I don't know

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* 11. Are you aware of any existing legislation governing the following aspects of AI in your jurisdiction?

	No, I am not aware of such legislation	Yes, I am aware of such legislation	Such legislation does not exist in my jurisdiction
Civil liability	Civil liability No, I am not aware of such legislation	Civil liability Yes, I am aware of such legislation	Civil liability Such legislation does not exist in my jurisdiction
Competition and antitrust	Competition and antitrust No, I am not aware of such legislation	Competition and antitrust Yes, I am aware of such legislation	Competition and antitrust Such legislation does not exist in my jurisdiction
Consumer protection	Consumer protection No, I am not aware of such legislation	Consumer protection Yes, I am aware of such legislation	Consumer protection Such legislation does not exist in my jurisdiction
Criminal liability	Criminal liability No, I am not aware of such legislation	Criminal liability Yes, I am aware of such legislation	Criminal liability Such legislation does not exist in my jurisdiction
Insurance	Insurance No, I am not aware of such legislation	Insurance Yes, I am aware of such legislation	Insurance Such legislation does not exist in my jurisdiction
Intellectual property	Intellectual property No, I am not aware of such legislation	Intellectual property Yes, I am aware of such legislation	Intellectual property Such legislation does not exist in my jurisdiction
Privacy and data protection	Privacy and data protection No, I am not aware of such legislation	Privacy and data protection Yes, I am aware of such legislation	Privacy and data protection Such legislation does not exist in my jurisdiction
General	General No, I am not aware of such legislation	General Yes, I am aware of such legislation	General Such legislation does not exist in my jurisdiction

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* 12. Do you know which public body(ies) is/are empowered to regulate AI in your jurisdiction?

Yes I am aware

No I am not aware

There is no public body empowered to regulate AI in my jurisdiction

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* 13. What do you believe should be the focus of AI-related legislation? Rank in order of importance.

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* 14. Do you believe the AI legislation applicable in your jurisdiction achieves the goals outlined above?

	Yes	Partially	No	I don't know	N/A - No such legislation exists
Encourage the innovation and development of AI technology	Encourage the innovation and development of AI technology Yes	Encourage the innovation and development of AI technology Partially	Encourage the innovation and development of AI technology No	Encourage the innovation and development of AI technology I don't know	Encourage the innovation and development of AI technology N/A - No such legislation exists
Protect the users of AI	Protect the users of AI Yes	Protect the users of AI Partially	Protect the users of AI No	Protect the users of AI I don't know	Protect the users of AI N/A - No such legislation exists
Protect the public	Protect the public Yes	Protect the public Partially	Protect the public No	Protect the public I don't know	Protect the public N/A - No such legislation exists

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* 15. To what extent do you believe the following types of regulation are needed to regulate AI?

	Not needed	Moderately needed	Very needed	I don't know
Civil liability	Civil liability Not needed	Civil liability Moderately needed	Civil liability Very needed	Civil liability I don't know
Competition and antitrust	Competition and antitrust Not needed	Competition and antitrust Moderately needed	Competition and antitrust Very needed	Competition and antitrust I don't know
Consumer protection	Consumer protection Not needed	Consumer protection Moderately needed	Consumer protection Very needed	Consumer protection I don't know
Criminal liability	Criminal liability Not needed	Criminal liability Moderately needed	Criminal liability Very needed	Criminal liability I don't know
Insurance	Insurance Not needed	Insurance Moderately needed	Insurance Very needed	Insurance I don't know
Intellectual property	Intellectual property Not needed	Intellectual property Moderately needed	Intellectual property Very needed	Intellectual property I don't know
Privacy and data protection	Privacy and data protection Not needed	Privacy and data protection Moderately needed	Privacy and data protection Very needed	Privacy and data protection I don't know

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* 16. Where you think regulation is required, what form of regulation would you prefer?

Statute / legislation

Mandatory sectoral laws / regulation

Sectoral regulatory guidance

Codes of practice / Codes of conduct

Don't know/no preference

No regulation needed

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* 17. Has your organization implemented policies, procedures or other measures to manage the following risks related to AI?

	Yes	No	I don't know	N/A
Personal data processing (GDPR)	Personal data processing (GDPR) Yes	Personal data processing (GDPR) No	Personal data processing (GDPR) I don't know	Personal data processing (GDPR) N/A
Non-personal data processing	Non-personal data processing Yes	Non-personal data processing No	Non-personal data processing I don't know	Non-personal data processing N/A
Anti-discrimination	Anti-discrimination Yes	Anti-discrimination No	Anti-discrimination I don't know	Anti-discrimination N/A
Data quality	Data quality Yes	Data quality No	Data quality I don't know	Data quality N/A
AI process assurance	AI process assurance Yes	AI process assurance No	AI process assurance I don't know	AI process assurance N/A

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* 18. If an AI system develops intellectual property, who or what do you believe should own the intellectual property rights and patents?

The AI system itself

The inventor of the AI system

The company/individual using the AI system

No one (public domain)

I don’t know

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* 19. Who or what do you think should be liable for the acts/omissions/decisions of AI?

AI systems should be directly liable

The person or entity that developed the AI system should be liable

The person or entity using or applying the AI system should be liable

There should be joint or shared liability

I don’t know

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* 20. Do you think there should be mandatory AI insurance coverage and/or AI assurance tools (e.g. software ensuring that decisions of an AI system are recorded, auditable and monitored) for organizations using AI systems?

Yes - both AI insurance coverage and assurance tools

Yes - AI insurance coverage only

Yes - AI assurance tools only

I don't know

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* 21. How do you keep yourself informed on the developments on AI? (Check all that apply)

I don’t follow developments in AI

Reports, white papers and industry analyses

News

Consultants and business advisors

Training courses and webinars

Advice from my IT department

Other (please specify)

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* 22. Which department(s) in your organization do you believe should be involved in setting up AI governance policies? (Check all that apply)

Legal

Compliance

Marketing

Procurement

CEO

Board of Directors/Management Board

Other (please specify)

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* 23. Looking forward to 2023, do you expect your organization's investment in AI to...

Increase

Stay the same

Decrease

I don't know

Dentons Global Artificial Intelligence Survey 2022

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* 1. In what country do you live?

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* 2. In what sector does your organization operate primarily

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* 3. What is the annual revenue of your organization? (in USD)

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* 4. What is your role within your organization?

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* 5. How do you perceive the following potential benefits of AI to an organization?

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* 6. To what extent does your organization currently use AI?

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* 7. In which business areas is your organization currently using AI? (Check all that apply)

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* 8. Do you have an internal strategy or roadmap for AI and technology in your organization?

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* 9. What is your organization's approach to developing AI systems?

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* 10. How do you perceive the following risks and challenges of using AI in your organization's business sector?

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* 11. Are you aware of any existing legislation governing the following aspects of AI in your jurisdiction?

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* 12. Do you know which public body(ies) is/are empowered to regulate AI in your jurisdiction?

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* 13. What do you believe should be the focus of AI-related legislation? Rank in order of importance.

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* 14. Do you believe the AI legislation applicable in your jurisdiction achieves the goals outlined above?

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* 15. To what extent do you believe the following types of regulation are needed to regulate AI?

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* 16. Where you think regulation is required, what form of regulation would you prefer?

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* 17. Has your organization implemented policies, procedures or other measures to manage the following risks related to AI?

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* 18. If an AI system develops intellectual property, who or what do you believe should own the intellectual property rights and patents?

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* 19. Who or what do you think should be liable for the acts/omissions/decisions of AI?

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* 20. Do you think there should be mandatory AI insurance coverage and/or AI assurance tools (e.g. software ensuring that decisions of an AI system are recorded, auditable and monitored) for organizations using AI systems?

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* 21. How do you keep yourself informed on the developments on AI? (Check all that apply)

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* 22. Which department(s) in your organization do you believe should be involved in setting up AI governance policies? (Check all that apply)

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* 23. Looking forward to 2023, do you expect your organization's investment in AI to...

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* 24. Other comments?