Thank you for recently using Elder Rights Advocacy. We are keen to know what you think of the services that we provided to you. 

This survey should only take around ten minutes to complete. Any personal information that you provide to us will be kept confidential. If you would like to a copy of our privacy policy, you can request it by contacting 1800 700 600.

Should you have any questions or concerns in relation to the content or completion of the survey, please feel free to contact me on 1800 700 600 or email me directly on sue.petrini@era.asn.au.

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* 1. What was your experience of our service?

  Strongly agree Agree Disagree Strongly disagree
It was easy to access Elder Rights Advocacy services
The advocate made an effort to talk to me or visit me when I wanted
Information provided to me was clear and easy to understand
I felt listened to and understood
The advocate gave me options and choice in how to address my concern/s
My opinions about the involvement of family and friends were respected

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* 2. How well did we achieve the following?

  Strongly agree Agree Disagree Strongly disagree
I feel like I can deal with my issues better
I better understand my rights and options
I was assisted to resolve my concern/complaint
I am satisfied with my advocate's support
I would use ERA services again

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* 3. What did you find most helpful?

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* 4. Any suggestions on how we can improve our service?

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* 5. Please complete the following

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* 6. Gender

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* 7. Age Group

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* 8. Are you Aboriginal or Torres Strait Islander?

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* 9. Further details

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