Overall, how satisfied or dissatisfied are you with ProMediate and Click2Resolve's consumer mediation service?

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* 1. Overall, how satisfied or dissatisfied are you with ProMediate and Click2Resolve's consumer mediation service?

Which of the following words would you use to describe our services? Select all that apply.

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* 2. Which of the following words would you use to describe our services? Select all that apply.

How well do our services meet your needs?

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* 3. How well do our services meet your needs?

How would you rate the quality of our services?

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* 4. How would you rate the quality of our services?

How would you rate the value for money of our services?

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* 5. How would you rate the value for money of our services?

How responsive have we been to your questions or concerns about our services?

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* 6. How responsive have we been to your questions or concerns about our services?

How long have you been a customer of ProMediate?

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* 7. How long have you been a customer of ProMediate?

How likely are you to purchase any of our services again?

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* 8. How likely are you to purchase any of our services again?

How likely is it that you would recommend ProMediate or Click2Resolve consumer mediation service to a friend or colleague?

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* 9. How likely is it that you would recommend ProMediate or Click2Resolve consumer mediation service to a friend or colleague?

Not at all likely
Extremely likely
Do you have any other comments, questions, or concerns?

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* 10. Do you have any other comments, questions, or concerns?

T