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DPSS Management Scorecard

As DPSS employees, we take great pride in servicing the most vulnerable individuals in our communities. Unfortunately, it has become increasingly difficult for us to properly service our communities and provide the customer service they deserve.

Together with our union, we’re surveying all DPSS employees to better understand the barriers to care delivery, and specifically, learn more about 721 member attitudes towards management and what we believe can be improved.

Please take a moment to complete the survey. All responses will be kept confidential, and all data will be reported in aggregate.

When we fight, we win!
1.First Name
2.Last Name
3.Employee ID #
4.Personal Email
5.Cellphone Number**
**By providing my phone number, I understand that SEIU and its locals and affiliates may use automated calling technologies and/ or text message me on my cellular phone on a periodic basis. SEIU will never charge for text message alerts. Carrier message and data rates may apply to such alerts. To unsubscribe, text STOP at 721721. For info, text HELP at 721721.
6.For the following statements, please indicate your sentiment (strongly agree, agree, neutral, disagree, strongly disagree, or N/A):
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Management is approachable and trustworthy.
Management is respectful to myself and my coworkers.
I believe management is committed to working with staff to increase morale on the job, including being open to suggestions from SEIU 721 members.
In my experience, management is committed to compromising on issues important to staff, including reinstating 4/40 scheduling.
When I experience a denial due to “operational needs,” I am given a sufficient explanation from management for the decision.
Management encourages and motivates DPSS workers to learn new skills and promote within the department.
I believe management is transparent about “productivity standards.”
I feel like management is creating the appropriate environment for me to provide effective and caring service.
I’m ready to participate in an action, such as Purple Tuesday, unity actions, or marches on the boss to make my voice heard.