DOGAMI-GS&S Satisfaction Survey

The Geological Survey and Services (GS&S) program of the Oregon Department of Geology and Mineral Industries (DOGAMI) is dedicated to providing quality service. As a stakeholder, your responses to this short survey will help DOGAMI meet your expectations and to inform our 2024 Key Performance Measures (KPMs) reporting requirement. This stakeholder satisfaction survey is sent to all DOGAMI stakeholders during the assessment period (July 1, 2023 through June 30, 2024). Responses are limited to one submission per stakeholder. All responses are confidential and will be used to assess current satisfaction levels and identify areas for improvements.

Question Title

* 1. How do you rate the timeliness of the services provided by DOGAMI?

Question Title

* 2. How do you rate the ability of DOGAMI to provide services correctly the first time?

Question Title

* 3. How do you rate the helpfulness of DOGAMI employees?

Question Title

* 4. How do you rate the knowledge and expertise of DOGAMI employees?

Question Title

* 5. How do you rate the availability of information at DOGAMI?

Question Title

* 6. How do you rate the overall quality of service provided by DOGAMI?

Question Title

* 7. Which of the following best describes your most recent interaction with DOGAMI?

Question Title

* 8. Please share any additional thoughts on your experience with DOGAMI:

Thank you! For more information about DOGAMI’s Key Performance Measures (KPM) or the KPM stakeholder satisfaction survey, please contact Jason McClaughry at Jason.McClaughry@dogami.oregon.gov or visit https://www.oregongeology.org/about/performance.htm.

T