Sales Audit Survey

In retail, the sales audit function describes the process of reviewing the Point-of-Sale (POS) and Order Management System (OMS) transaction data for accuracy before posting to enterprise systems and databases like finance, inventory and merchandising. Please answer the 10 questions below to identify the challenges retailers are facing with this process.

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* 1. Where are you located?

APAC

EMEA

North America

South America

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* 2. What is your company’s annual revenue / turnover?

Less than $50 million

$50 million - $99 million

$100 million - $249 million

$250 million - $499 million

$500 million - $999 million

$1 billion to less than $5 billion

$5 billion to less than $10 billion

More than $10 billion

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* 3. Which job function best describes your role?

Accounting / Finance

Operations

Other (Please describe)

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* 4. How many full time auditors do you have today?

1-5

6-10

11-25

26-50

51-100

101+

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* 5. Do you currently have a tool / technology to help with Sales Audit?

Yes

Yes, but the tool is being discontinued.

No. We do this through spreadsheets.

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* 6. Besides store sales, what other sources of sales do you have:

e-Commerce

Catalog

Phone order

Kiosk

Mobile / Pop up stores

Corporate HQ sales

Other (please specify)

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* 7. How challenged are you by the following:

	Extremely challenging	Very challenging	Somewhat challenging	Hardly challenging	Not at all challenging
Balancing issues - Over/Shorts	Balancing issues - Over/Shorts Extremely challenging	Balancing issues - Over/Shorts Very challenging	Balancing issues - Over/Shorts Somewhat challenging	Balancing issues - Over/Shorts Hardly challenging	Balancing issues - Over/Shorts Not at all challenging
Missing stores, devices, transactions	Missing stores, devices, transactions Extremely challenging	Missing stores, devices, transactions Very challenging	Missing stores, devices, transactions Somewhat challenging	Missing stores, devices, transactions Hardly challenging	Missing stores, devices, transactions Not at all challenging
Invalid / missing data (stores, devices, employees, SKUs, etc.)	Invalid / missing data (stores, devices, employees, SKUs, etc.) Extremely challenging	Invalid / missing data (stores, devices, employees, SKUs, etc.) Very challenging	Invalid / missing data (stores, devices, employees, SKUs, etc.) Somewhat challenging	Invalid / missing data (stores, devices, employees, SKUs, etc.) Hardly challenging	Invalid / missing data (stores, devices, employees, SKUs, etc.) Not at all challenging
Corrupted data/TLOGs	Corrupted data/TLOGs Extremely challenging	Corrupted data/TLOGs Very challenging	Corrupted data/TLOGs Somewhat challenging	Corrupted data/TLOGs Hardly challenging	Corrupted data/TLOGs Not at all challenging
Manual processes / labor intensive	Manual processes / labor intensive Extremely challenging	Manual processes / labor intensive Very challenging	Manual processes / labor intensive Somewhat challenging	Manual processes / labor intensive Hardly challenging	Manual processes / labor intensive Not at all challenging
Inaccurate data across systems	Inaccurate data across systems Extremely challenging	Inaccurate data across systems Very challenging	Inaccurate data across systems Somewhat challenging	Inaccurate data across systems Hardly challenging	Inaccurate data across systems Not at all challenging
Loss prevention analysis at POS	Loss prevention analysis at POS Extremely challenging	Loss prevention analysis at POS Very challenging	Loss prevention analysis at POS Somewhat challenging	Loss prevention analysis at POS Hardly challenging	Loss prevention analysis at POS Not at all challenging

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* 8. How confident are you that you have data integrity across the enterprise with seamless data integration from all channels including multi-company, country, banner and currency?

Very confident

Somewhat confident

Not at all confident

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* 9. The systems and processes you have in place for Sales Audit do the following (select all that apply).

Exception based auditing

Streamlined audit process (Sales Audit dashboard)

Automatic alerts and exceptions

Centralized data repository

Correction wizards

Fast daily closing

Identify potential loss prevention concerns

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* 10. Do you have reporting and analytics tools that provide flexible distribution and publication?

Yes

Sort of

I don't know

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* 11. If you would like to receive a Starbucks gift card for answering this survey, please provide your contact information.

First and Last Name

Country

Email Address