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33% of survey complete.

The Government has a plan for all public and private sector organisations to have smart meters by 2020. The main benefit is to remove estimated bills and give customers better information to manage their energy consumption.However, the evidence available from trials has shown a rapid improvement as the new data is used, followed by a slow decline as energy usage levels creep back, resulting in a small net improvement after 12 months.

EIC and Acclaro Advisory are undertaking a study to understand the commercial and public sector requirements for data and information, including how the knowledge is provided, to affect behaviour change.

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