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Skindeep Clinic - 2025 End of year client survey

Thank you for taking a few minutes to help us continue offering an exceptional experience.
Your feedback shapes what we refine, improve, and grow in 2026.

💛 Every client who completes this survey goes into the draw to win a customised Osmosis medi-infusion - valued at $230.
1.Have you visited Skindeep Clinic in the last 12 months?
2.How would you rate your overall experience at Skindeep Clinic?
Very Disappointing
Excellent
3.Describe your your experience at Skindeep Clinic.
4.Which services have you had this year? (Select all that apply)
5.How would you rate the friendliness of the team
Poor
Excellent
6.How would you rate the professionalism & clinical expertise
Poor
Excellent
7.How would you rate the personalisation of treatment plan.
Poor
Excellent
8.Did you feel safe and cared for?
9.How would you rate your reception/front-of-house experience
Poor
Excellent
10.How did you find the communication before/after treatments
Poor
excellent
11.How easy was it to make your booking (online or via reception)
Poor
Excellent
12.How satisfied are you with the results of your treatments?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
13.Do you feel your treatments were good value for money?
Poor Value
Neutral
Excellent Value
14.Have you purchased skincare/products from Skindeep Clinic this year?
15.If Yes - How satisfied are you with your skincare recommendations and product results?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
16.How welcome and comfortable do you feel when you visit?
Not very welcome
Extremely welcome
17.How would you describe the vibe at Skindeep Clinic?
18.Is there anything you wish we offered that we currently don’t?
19.How helpful do you find our communications (emails, social media, reminders, education)?
Not Helpful At All
Neutral
Somewhat Helpful
Very Helpful
Extremely Helpful
20.Do you follow our social media? (Select all that apply)
21.What type of content would you like more of? (Select all that apply)
22.Any other comments or suggestions?
Thank you so much for your feedback.
Your insights help us grow and continue delivering exceptional care.

💛 With love,
Chrissy & The Skindeep Clinic Team