Survey Car crash self-help guide The 'Car crash self-help guide' was introduced as an online resource by Legal Aid WA in 2018. Please help us improve this resource by giving feedback about how you used the guide. How did you find out about the car crash guide? Question Title * 1. How did you find out about the car crash guide? From someone at Legal Aid WA Through the Legal Aid WA website From someone at another service or agency (not Legal Aid WA) From a friend or family member Through an internet search Other (please specify) Why did you use the car crash guide? Question Title * 2. Why did you use the car crash guide? I was in a car crash and didn't know where to start I want to make a claim against my insurance policy I want to make a claim against the other driver The other driver (or insurer) is trying to get me to pay for the damage Someone has started a court case against me Other (please specify) How much did the guide help you? Question Title * 3. How much did the guide help you? Not at all A little Somewhat A lot Not applicable Which parts of the guide did you look at or use? Choose all that are relevant. Question Title * 4. Which parts of the guide did you look at or use? Choose all that are relevant. Get help Insurance At the scene Who's to blame I'm not insured I'm insured Going to court After court What things in the guide were the most useful? Question Title * 5. What things in the guide were the most useful? What things in the guide were the least useful? Question Title * 6. What things in the guide were the least useful? What is missing or should have been in the guide? Question Title * 7. What is missing or should have been in the guide? Where do you live in? Question Title * 8. Where do you live in? Perth metropolitan area Peel region Kimberley region Pilbara region Midwest and Gascoyne region Goldfields Region Southwest Region Great Southern Other (please specify) Done
