NAPA Annual Membership Satisfaction Survey, 2026-2027

A message from NAPA's Chief Executive Officer, Hilary Woodhead

Dear NAPA Member,

As the professional association dedicated to Activity Providers and the advancement of meaningful activity provision, NAPA is proud to support over 2,500 care and support services across the UK. We are especially proud of our 93% membership renewal rate, a clear sign of the value our members place on being part of NAPA. Thank you for your trust and continued commitment.

Your feedback is central to our growth and ensures we remain responsive to the needs of care settings like yours. That’s why we invite you to take a few minutes to complete our Annual Membership Satisfaction Survey, a key initiative that strengthens our partnership with you, our valued members.

At NAPA, we are committed to listening, learning, and adapting. The survey provides you with an important opportunity to share your insights, experiences, and expectations. Your input helps ensure that NAPA remains relevant, adaptable, and effective in delivering the support your teams need to provide high-quality, person-centred activity and engagement.

By participating in this survey, you play a direct role in shaping NAPA’s priorities and the development of our services. Your feedback will guide how we allocate resources and design new initiatives that respond to the evolving needs of care and support environments nationwide.

Thank you for your ongoing commitment to NAPA and for taking the time to complete this important member satisfaction survey. It should take around 10 minutes, and your voice will help us continue to grow as a truly member-led organisation.

Please be assured that all responses will remain confidential and used only to improve the services we provide to our members.

With gratitude and best wishes,

Hilary Woodhead
CEO, NAPA