Why Are We Consulting You?

Each year we produce an Annual Landlord Performance Report for tenants and other customers. This report explains how we have performed against the standards and outcomes of the Scottish Social Housing Charter and provides information on the services we deliver.

We want to make sure the report contains the information that matters most to you and is presented in a way that is clear, accessible and easy to understand.

To help you provide informed feedback, please view our previous Annual Landlord Performance Report here: https://www.acha.co.uk/get-involved-surveys/

Please continue to the next page to view a summary of our latest performance results.

Your views will help us decide:

· What information to include in future reports.

· How much detail to provide.

· How performance information should be presented.

· How you would prefer to receive the report.