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BiG RED Customer Feedback Survey 2025

We want to hear from you!

This brief survey is an opportunity for our customers to share what’s working well and where we might need to adjust. Your input helps us stay aligned with your needs and supports a strong partnership moving forward. Thank you for your time!
1.Which of the following best describes your role? (Select all that apply.)(Required.)
2.What type of site are you associated with? (Select one.)(Required.)
3.What is the name or location of your site or organization?
4.Overall, how satisfied are you with BiG RED’s service?(Required.)
5.How likely are you to recommend us to another K-12, daycare, senior, and/or community meals program?(Required.)
6.Please rate our performance in the following service areas from poor to excellent.(Required.)
Poor
Fair
Good
Very Good
Excellent
Don’t Know or N/A
Groceries and other products (quality, availability, appearance, freshness)
Variety of items available
Items meet your compliance needs (NSLP, SBP, CACFP, SFSP, SSO, etc.)
Communication and responsiveness
Timeliness of deliveries
Packaging of deliveries
Staff professionalism and customer service
7.What worked well this year? What could be improved?
8.Would you like a follow-up meeting to discuss?
9.Please provide your full name and email address. (Optional)
Thank you for completing the survey! We are grateful for your partnership.