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Measuring Membership Value and Satisfaction: Where do our members stand?

1.When was the last time your chapter measured overall membership
value and satisfaction by way of survey?(Required.)
2.My chapter has a deep understanding of what's important to our members.(Required.)
3.Our members value SMPS membership:(Required.)
4.Our members are satisfied with SMPS membership:(Required.)
5.From your chapter vantage point, what is the primary reason for lower
member satisfaction?
6.In the future, may we follow up to further discuss?