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* 1. When was the last time your chapter measured overall membership
value and satisfaction by way of survey?

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* 2. My chapter has a deep understanding of what's important to our members.

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* 3. Our members value SMPS membership:

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* 4. Our members are satisfied with SMPS membership:

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* 5. From your chapter vantage point, what is the primary reason for lower
member satisfaction?

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* 6. In the future, may we follow up to further discuss?

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