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* 1. Please select your aircraft model.

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* 2. Please write down your aircraft's serial number (S/N) (The aircraft S/N can be found on the bottom of the aircraft.)

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* 3. Please fill in the purchase date

Date

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* 4. Please upload a proof-of-purchase

DOCX, DOC, JPEG, GIF, JPG, PDF, PNG file types only.
Choose File

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* 5. Please fill in the date of the firmware update (accurate to month)

Date

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* 6. Please briefly describe the camera error that occurred after the firmware update.

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* 7.  Have you modified the aircraft settings (either on internal hardware or software)? (After your aircraft is sent back, DJI will check whether the settings are modified based on the backend data and determine whether the camera function is affected by the modification.)

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* 8. For the purpose of this Plan and to better contact with you when necessary, we need to collect some of your personal information, please fill in the blanks correctly.

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* 9. If DJI determines that you meet the requirements of this Plan, please select your preferred option: 

After you finish the questions above, please use our Online Repair Request System to create a case by clicking HERE or visiting this link https://repair.dji.com/en/SelfRepair/Area. After filling out the online forms you will receive a case number.

Please note: You need add words of “P2 Care Plan” in the case description of online forms.

If our technicians evaluate and determine that your case does not meet the requirements of this Plan, repair services maybe provided according to DJI's After-Sales Service Policy available at: http://www.dji.com/service/policy.
By clicking to submit, I agree to DJI collecting and using my information in accordance with the Privacy Policies available at http://www.dji.com/policy.

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