At the Dartmouth-Hitchcock Specialty and Retail Pharmacies we strive for excellent customer service and take your feedback seriously.

Our departments meet on a regular basis to discuss and resolve all concerns to the best of our ability and in a timely manner. If you wish to contact management directly, please feel free to e-mail: Retail-PharmacyMgrs@hitchcock.org

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* 1. Please select which Pharmacy you visited:

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* 2. Please enter the date and time of your visit to the D-H Pharmacy:

Date
Time

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* 3. Which category does your prescription belong to?

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* 4. Was your prescription order “Ready for Pickup” when you expected?

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* 5. Please share the length of time you waited in the “prescription drop off” line to be helped by a Pharmacy staff member:

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* 6. Please share the length of time you spent in the “prescription pick up” line to be helped by a Pharmacy staff member:

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* 7. Were the Pharmacy staff professional and courteous?

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* 8. Were you satisfied with your Pharmacy experience?

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* 9. Overall, how would you rate the quality of your experience?

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* 10. Based on your experience, how likely would you be to recommend the Pharmacy to another patient or colleague?

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* 11. Contact Information (optional)

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