Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. NACD Affinity Small Group Health Plan Survey Question Title * 1. How many employees are in your workforce? OK Question Title * 2. What is the age range of your workforce? Under 18 18-24 25-34 35-44 45-54 55-64 Age 65 or older OK Question Title * 3. Which of the following best describes your workforce? Permanent full-time employee Long- or short-term contractors Project-based free-lancers Independent contractors Small business owner (sole proprietor, no employees) OK Question Title * 4. What are the occupations of your workforce? OK Question Title * 5. Is any staff member a former retiree who has returned to the workforce? Yes No OK Question Title * 6. Where do you or your workforce currently get health insurance from? My employer Spouse/partner employer Association-sponsored plan Parent/guardian health insurance plan Government-run health exchange Purchase myself on a retail website Direct from insurance company Insurance broker None, I do not have health insurance Other (please specify) OK Question Title * 7. What is your satisfaction level with your current health insurance experience? Very Satisfied Satisfied Not Satisfied Not Applicable Premium (cost) Premium (cost) Very Satisfied Premium (cost) Satisfied Premium (cost) Not Satisfied Premium (cost) Not Applicable Ease of signing up Ease of signing up Very Satisfied Ease of signing up Satisfied Ease of signing up Not Satisfied Ease of signing up Not Applicable Easy-to-understand guidance to assess options best suited to me Easy-to-understand guidance to assess options best suited to me Very Satisfied Easy-to-understand guidance to assess options best suited to me Satisfied Easy-to-understand guidance to assess options best suited to me Not Satisfied Easy-to-understand guidance to assess options best suited to me Not Applicable Renewal process Renewal process Very Satisfied Renewal process Satisfied Renewal process Not Satisfied Renewal process Not Applicable Coverage options/flexibility Coverage options/flexibility Very Satisfied Coverage options/flexibility Satisfied Coverage options/flexibility Not Satisfied Coverage options/flexibility Not Applicable In-network providers In-network providers Very Satisfied In-network providers Satisfied In-network providers Not Satisfied In-network providers Not Applicable Claims process Claims process Very Satisfied Claims process Satisfied Claims process Not Satisfied Claims process Not Applicable Customer service Customer service Very Satisfied Customer service Satisfied Customer service Not Satisfied Customer service Not Applicable OK Question Title * 8. How important are these features of your health insurance experience? Very Important Important Not Important Not Applicable Premium (cost) Premium (cost) Very Important Premium (cost) Important Premium (cost) Not Important Premium (cost) Not Applicable Ease of signing up Ease of signing up Very Important Ease of signing up Important Ease of signing up Not Important Ease of signing up Not Applicable Easy-to-understand guidance to assess options best suited to me Easy-to-understand guidance to assess options best suited to me Very Important Easy-to-understand guidance to assess options best suited to me Important Easy-to-understand guidance to assess options best suited to me Not Important Easy-to-understand guidance to assess options best suited to me Not Applicable Renewal process Renewal process Very Important Renewal process Important Renewal process Not Important Renewal process Not Applicable Coverage options/flexibility Coverage options/flexibility Very Important Coverage options/flexibility Important Coverage options/flexibility Not Important Coverage options/flexibility Not Applicable In-network providers In-network providers Very Important In-network providers Important In-network providers Not Important In-network providers Not Applicable Claims process Claims process Very Important Claims process Important Claims process Not Important Claims process Not Applicable Customer Service Customer Service Very Important Customer Service Important Customer Service Not Important Customer Service Not Applicable Loyalty to insurer Loyalty to insurer Very Important Loyalty to insurer Important Loyalty to insurer Not Important Loyalty to insurer Not Applicable OK Question Title * 9. It's a long one - but stick with us! Please provide some information per type of insurance/service: Do you have this type of insurance/service? How important is this type of insurance/service to you? Health insurance (medical) Have Don't have, but might want Don't have, don't want/need Health insurance (medical) Do you have this type of insurance/service? menu Very Important Important Not Important Health insurance (medical) How important is this type of insurance/service to you? menu Dental insurance Have Don't have, but might want Don't have, don't want/need Dental insurance Do you have this type of insurance/service? menu Very Important Important Not Important Dental insurance How important is this type of insurance/service to you? menu Vision insurance Have Don't have, but might want Don't have, don't want/need Vision insurance Do you have this type of insurance/service? menu Very Important Important Not Important Vision insurance How important is this type of insurance/service to you? menu Life insurance Have Don't have, but might want Don't have, don't want/need Life insurance Do you have this type of insurance/service? menu Very Important Important Not Important Life insurance How important is this type of insurance/service to you? menu Disability insurance Have Don't have, but might want Don't have, don't want/need Disability insurance Do you have this type of insurance/service? menu Very Important Important Not Important Disability insurance How important is this type of insurance/service to you? menu Individual auto insurance Have Don't have, but might want Don't have, don't want/need Individual auto insurance Do you have this type of insurance/service? menu Very Important Important Not Important Individual auto insurance How important is this type of insurance/service to you? menu Homeowners insurance Have Don't have, but might want Don't have, don't want/need Homeowners insurance Do you have this type of insurance/service? menu Very Important Important Not Important Homeowners insurance How important is this type of insurance/service to you? menu Accident insurance Have Don't have, but might want Don't have, don't want/need Accident insurance Do you have this type of insurance/service? menu Very Important Important Not Important Accident insurance How important is this type of insurance/service to you? menu Individual disability insurance Have Don't have, but might want Don't have, don't want/need Individual disability insurance Do you have this type of insurance/service? menu Very Important Important Not Important Individual disability insurance How important is this type of insurance/service to you? menu Whole/universal life insurance Have Don't have, but might want Don't have, don't want/need Whole/universal life insurance Do you have this type of insurance/service? menu Very Important Important Not Important Whole/universal life insurance How important is this type of insurance/service to you? menu Student loan refinancing/repayment Have Don't have, but might want Don't have, don't want/need Student loan refinancing/repayment Do you have this type of insurance/service? menu Very Important Important Not Important Student loan refinancing/repayment How important is this type of insurance/service to you? menu Professional liability insurance Have Don't have, but might want Don't have, don't want/need Professional liability insurance Do you have this type of insurance/service? menu Very Important Important Not Important Professional liability insurance How important is this type of insurance/service to you? menu Cyber security insurance Have Don't have, but might want Don't have, don't want/need Cyber security insurance Do you have this type of insurance/service? menu Very Important Important Not Important Cyber security insurance How important is this type of insurance/service to you? menu Business auto insurance Have Don't have, but might want Don't have, don't want/need Business auto insurance Do you have this type of insurance/service? menu Very Important Important Not Important Business auto insurance How important is this type of insurance/service to you? menu Business owners' liability insurance Have Don't have, but might want Don't have, don't want/need Business owners' liability insurance Do you have this type of insurance/service? menu Very Important Important Not Important Business owners' liability insurance How important is this type of insurance/service to you? menu OK Question Title * 10. With the most important at the top, rank these categories of insurance and services from most to least important to you: 1 2 3 4 N/A Health Insurance (medical, mental health, dental, vision) N/A 1 2 3 4 N/A Personal Financial Protection (life insurance, disability insurance) N/A 1 2 3 4 N/A Business Risk Insurance (business owners' liability; professional liability, cyber security; business auto) N/A 1 2 3 4 N/A Individual (auto, homeowners, accident, individual disability, whole/universal life, student loan refinancing/repayment) N/A OK Question Title * 11. Would you prefer a bundle of insurance & services recommended for 'people like you' OR customized insurance & services based on an analysis of your specific needs? Bundle recommended for 'people like me' Customized based on an analysis of my needs None, I prefer to assess my options independently OK Question Title * 12. What is your interest level in a one-stop-shop website with all mentioned insurance products and services available for purchase? Very Interested Interested Not Interested Not Applicable Very Interested Interested Not Interested Not Applicable OK Question Title * 13. Would you be interested in alternative health plan options if NACD can provide them? Yes No OK Question Title * 14. Any additional information you would like to share with us? OK DONE
