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Annapolis Mall Customer Survey
1.
To start, what is your zip code?
2.
We promise not to tell, but we'd love to know what age group you fall into.
Under 18
8 – 24
25 – 34
35 – 44
45 – 64
65+
3.
We celebrate and welcome everyone in our community, what gender do you identify with?
Woman
Man
Non-binary
Prefer not to say
Other
4.
How likely would you recommend Annapolis Mall to a friend or colleague on a scale of 1-10, with 10 being highly recommend?
1
1 star
2
2 stars
3
3 stars
4
4 stars
5
5 stars
6
6 stars
7
7 stars
8
8 stars
9
9 stars
10
10 stars
5.
It's not the number, it's the "why" that matters most. Please share why you chose that rating.
6.
On average, how much do you spend in a visit to Annapolis Mall?
Less than $50
$50 - $100
$100 - $200
Over $200
7.
How often are you visiting Annapolis Mall?
Daily
Weekly
Monthly
Seasonal
Yearly
Never
8.
What would entice you to visit Annapolis Mall more frequently?
Different retailers
More food & beverage
More entertainment/events
Nothing
Other (please specify)
9.
Please rate the cleanliness throughout Annapolis Mall from your last visit on a scale of 1-10, with 10 being very clean.
1
1 star
2
2 stars
3
3 stars
4
4 stars
5
5 stars
6
6 stars
7
7 stars
8
8 stars
9
9 stars
10
10 stars
10.
Have you attended an event at Annapolis Mall in the last year?
Yes
No
11.
What types of events are you most likely to attend? Select all that apply.
Farmer’s Market
Food & Wine
Fitness
Networking
Charitable
Workshops
Private Shopping Event
Sip & Shop
Brewery, Wine, Seltzer, Cider Partnership
Speaker Series
Children’s Programming
Block Party
Character Meet & Greets
Fashion & Beauty
Cultural
Other (please specify)
12.
Please share why you chose the options above? Feel free to include specific examples, like events you’ve attended (anywhere counts!), the days and times that work best for you, or even your favorite memory from a similar experience.
13.
Which business categories do you think Annapolis Mall needs more of?
Women’s Clothing
Men’s Clothing
Children’s Apparel & Toys
Full-Service Restaurants
Fast Casual/Quick Service Dining
Bookstore
Beauty Services
Specialty Wine/Food
Jewelry
Car Showroom/Storefront
Fitness
Home
Other
Other (please specify)
14.
What specific brands would you like to see come to Annapolis Mall?
15.
Which Annapolis Mall information would you like to hear more about? Select all that apply.
Sales/Promotions
In-Store Events
Community Partnerships
Property Events
New Menu Items
Private Shopping Opportunities
New Store/Concepts Opening
Other (please specify)
16.
What's your favorite way to get the scoop from Annapolis Mall about all the exciting things going on at our center? Select all that apply.
Email
Instagram
Facebook
Center Website
SMS Text
Advertising Partners
Local Influencers
Other (please specify)
17.
We’re currently exploring a new loyalty program for Annapolis Mall and we want to hear from you! What types of benefits are most important to you when deciding to participate in a loyalty program? Select multiple options.
Discounts
Sweepstakes and giveaways
News about new retailers
Exclusive amenity
VIP access to events
Other (please specify)
18.
Have you seen any mall advertisements or promotions recently (e.g., email, social media, local influencers, advertising)?
Yes, often
Yes, sometimes
No, never
19.
How often do you visit the food court or restaurants at the mall?
Every visit
Sometimes
Rarely
Never
20.
How would you rate the variety and quality of food options at the mall?
Excellent
Good
Fair
Poor
21.
Would you prefer more healthy food options at the mall?
Yes, definitely
Maybe
No
22.
Have you encountered any security or safety concerns at the mall in the last year?
Yes
No
23.
How safe do you feel when visiting the mall?
Very Safe
Safe
Neutral
Unsafe
Very Unsafe
24.
Are you receiving disruption to your cell phone service while in Annapolis Mall?
Yes
No
25.
What service do you currently have?
AT&T
Verizon
T-Mobile
Sprint
Other
26.
What area do you experience issues?
Food Court
Near California Pizza Kitchen
Near JC Penney's
Near Macy's
Near The Container Store
All of the above
27.
Your feedback matters to us! Share your thoughts, questions, or bright ideas to help us make Annapolis Mall even more amazing!
28.
Drop your email to be entered for a chance to win a $500 gift card to a retailer of your choice. View sweepstakes rules at AnnapolisMall.com!