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2020 Medical Practice Staff Salary and Trends Survey

Welcome to the 2020 DecisionHealth/HCPro Survey

Welcome. Please take a moment to fill out our completely confidential salary survey.

Everyone who completes the survey and leaves their email will be entered in a drawing to win a $25 Visa gift card or one of three on-demand webinars. We encourage you to share the link to this survey with your colleagues.
 
Please read these instructions before you continue:
  • The first part of the 2020 Medical Practice Staff Salary Survey will focus on repercussions of the ongoing COVID-19 public health emergency (PHE).
  • For questions that ask for a numerical answer (e.g., salary, number of physicians in your organization) please enter a whole number without decimals or commas. If necessary, round up. Ex: 5, 100, 4000.
  • If you select "Other" as an answer for a question, please provide additional details in the text box.
  • You may go back and change your answers at any point before you submit the survey.
  • Click the Submit button to start the survey.
1.Due to the COVID-19 PHE, select the trends you have witnessed directly at your practice or setting (check all that apply):
2.Due to the PHE, how has staffing been affected at your setting?
3.Due to the PHE, how has your job specifically been affected? (Check all that apply.)
4.If your salary or pay has been affected by COVID-19, list the percentage of your reduction. Please enter the percentage as a whole number, such as 3 or 12.
5.Please select the answer that most closely describes your position and duties.
6.Please indicate your coding certifications or credentials. (Please check all that apply. Do not include education degrees.)
7.Please indicate your highest level of education. Please do not include credentials or certifications such as CPC or RHIT.
8.How old are you?
9.Please enter your total salary for the years listed below as a whole number without commas or decimal points. If necessary, round up or down to the nearest dollar. For example, if you earned $30,000.22, enter 30000. If you earned $25,000.72, enter 25001.
10.If you received a raise, please enter the percentage as a whole number, such as 3 or 12. If it was less than 1 percent, enter 0.
11.If you did not receive a raise in the past 12 months, what was the reason for not receiving a raise? Please skip to the next question if you have received a raise in the past 12 months.
12.Please rank the importance of the following criteria in your salary/performance reviews. 1 = It is not considered at all during your review (for example, it is not one of your duties). 3 = It is a key factor in your performance review.
1
2
3
Adapting to changes in the practice
Auditing/internal review
Billing accuracy/efficiency
Coding accuracy/efficiency
Controlling overhead
Denials management
Educating administrative staff
Educating clinical staff/physicians
HIPAA (privacy/security)
Identifying revenue opportunities
Improving A/R
Improving collections rate
Preventing compliance errors
13.Please indicate effective strategies you've used to earn a raise. (Check all that apply.)
14.Please rate the accuracy of the following statements.
Completely agree
Somewhat agree
Somewhat disagree
Completely disagree
My employer provides the resources (reference books, internet access, etc.) I need to perform my job.
My benefit package is fair.
My supervisor understands my job.
My salary is fair.
My employer pays for the additional training I need to perform my job.
I have enough time to perform my job.
The job I do today matches the expectations I had when I was hired.
I have enough time to keep up with new and revised codes, policies, etc.
My salary, benefits, bonuses and other perks have kept up with the cost of living.
15.Which best describes the organization you work for?
16.Please check the specialties that are part of your daily duties. (Check all that apply.)
17.Please describe the location of the office or facility you work for. (Check all that apply.)
18.Please indicate the region where are you located.
19.On average, how often do you perform the following functions in your practice?
Daily
Weekly
Monthly
Quarterly
Annually
Never
Audits/internal review
Billing
Charge entry
Compliance-related activities (including HIPAA)
Diagnosis coding
E/M and procedure coding
File claims
Inpatient coding
Investigate denials
Outpatient coding
Oversee quality (MIPS) reporting 19
Provide training to administrative staff
Provide training to clinical staff
Query clinicians about charts/documentation
Receive training (in-house, at conferences and so on)
Review new guidance from CPT, Medicare, payers, etc.
Submit or perform prior authorizations
20.Please enter your personal daily average for the following tasks (how many you personally complete per day) for all payers, including Medicare. If you do not perform the task, please enter 0.
21.Which NEW responsibilities did you take on in the past 12 months? (Check all that apply.)
22.Have any of the following changes occurred at your practice/facility in the past 12 months? (Check all that apply.)
23.For the next 6 questions, please enter your answer as a whole number, do not use commas. (For example, 2,500 should be 2500.) How many physicians and non-physician practitioners work in your practice/organization? If you do not work for a health care provider, enter 0 (zero).
24.If you work for a hospital, how many beds does it have? Please enter a whole number, such as 50 or 500.
25.What is the size of your practice/organization's administrative staff? If you are the only administrative staff member, enter 1.
26.How many people do you supervise? If you do not supervise, enter 0 (zero).
27.How many years have you worked for your present employer? If you have worked for your employer for less than a year, enter 0 (zero).
28.How many years have you worked in medical administrative services? If the answer is less than 1 year, enter 0 (zero).
29.On average, how many hours per week do you work?
30.If there are any other comments about the impact of the COVID-19 public health emergency on your job, your salary or strategies for getting a raise that you'd like to share, please enter them here.
31.Please provide your contact information if we may call you about your answers. You must provide your email address to enter the drawing for the $25 Visa gift card or one on-demand coding webinar. (The drawing is by random selection; duplicate entries will be excluded.)