28 FSS Customer Survey - JP-ATE Thank you for participating in our 2026 FSS Customer Survey! Your feedback will help FSS better serve you and team Ellsworth. Click the link at the end of this survey to enter to win one of our grand prizes! Contact information will be submitted in a separate form - all survey answers will be 100% anonymous. Demographic Information Question Title * 1. What is your affiliation with Ellsworth AFB? (Required.) Active Duty - Enlisted Active Duty - Officer Spouse or Family Member Civilian Employee Retiree Guard/Reserve Member Contractor Other (please specify) Question Title * 2. Age Group: (Required.) Under 18 18-24 25-34 35-44 45-54 55-64 65+ JP-ATE Question Title * 3. Overall, how would you rate JP-ATE? (Required.) Question Title * 4. How often do you visit JP-ATE? (Required.) Every day 1 - 3 times a week Once or twice a month Less than once a month Rarely/Never Question Title * 5. When you're deciding whether or not to visit JP-ATE, which of these is most important to you? (Please rank from 1 - most important to 6 - least important) (Required.) Question Title * 6. How satisfied are you with the following at JP-ATE? (Required.) Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Menu Options Menu Options Very Dissatisfied Menu Options Dissatisfied Menu Options Neutral Menu Options Satisfied Menu Options Very Satisfied Menu Pricing Menu Pricing Very Dissatisfied Menu Pricing Dissatisfied Menu Pricing Neutral Menu Pricing Satisfied Menu Pricing Very Satisfied Timeliness of Food Service Timeliness of Food Service Very Dissatisfied Timeliness of Food Service Dissatisfied Timeliness of Food Service Neutral Timeliness of Food Service Satisfied Timeliness of Food Service Very Satisfied Customer Service Customer Service Very Dissatisfied Customer Service Dissatisfied Customer Service Neutral Customer Service Satisfied Customer Service Very Satisfied Cleanliness/Facility Appearance Cleanliness/Facility Appearance Very Dissatisfied Cleanliness/Facility Appearance Dissatisfied Cleanliness/Facility Appearance Neutral Cleanliness/Facility Appearance Satisfied Cleanliness/Facility Appearance Very Satisfied Operating Hours Operating Hours Very Dissatisfied Operating Hours Dissatisfied Operating Hours Neutral Operating Hours Satisfied Operating Hours Very Satisfied Question Title * 7. How do you get your information on FSS services and events? (Select all that apply) (Required.) I follow the FSS Facebook page Posts shared to Facebook groups I'm in (Ellsworth Families) I follow the FSS Instagram page I'm in the FSS Discord Server EllsworthFSS.com Email/Newsletter Posters, flyers, and other ads on base Word of mouth Ellsworth Happenings App Other (please specify) Question Title * 8. Where would you prefer to get your information on FSS services and events? What areas should we focus on to reach you better? (Select all that apply) (Required.) Posts on the FSS Facebook Page Videos on Facebook/Instagram Reels Discord Threads/X EllsworthFSS.com The Ellsworth Happenings App Posters, flyers and other ads on base Email (government email) Email (personal) Information shared through my squadron leadership/briefs at CC calls Physical flyers in my mailbox Text messages Other (please specify) Question Title * 9. What's something you like about JP-ATE? Question Title * 10. What's something you think we could improve on, or a menu item you wish we had? Question Title * 11. Got any other comments for us? Thank you for taking the JP-ATE customer survey! Click "done" below and you'll see a link to a separate form to enter to win one of our grand prizes - the contact information you enter will not be tied to your customer survey answers in any way. You can get another drawing entry for every survey you take - visit EllsworthFSS.com to find the full list and have the best chance to win!28th Force Support Squadron Marketing Officemarketing1@us.af.mil • EllsworthFSS.com Done
