We care about your opinions and would appreciate your help in developing our services.

As a valued customer/follower of Silver Birch, we are contacting you to find out about your interest in the organisation and our products/services. The reason for this survey is to help us improve the quality of our products/services, address previous issues and make appropriate changes. All information provided when completing this survey will be treated as confidential and not shared with any other third parties.

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* 1. Why do you buy products from Silver Birch (Scotland) Ltd?

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* 2. How do you place your orders?

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* 3. How many times have you visited us in the past 12 months?

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* 4. What products have you previously purchased from us?

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* 5. What products would you consider purchasing from us?

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* 6. What products would you like us to stock in future?

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* 7. What would encourage you to visit our site more?

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* 8. How do you rate the quality of our products?

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* 9. How would you rate Silver Birch in the following categories?

  Excellent Very Good Good Satisfactory Poor
Your knowledge and experience of the organisation
Staff helpfulness
Staff appearance
Staff professionalism
Product delivery timescales
Range of products
Our product knowledge

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* 10. We would appreciate you completing some additional personal information which we will not share with any other party and will be held confidentially and only used for data pattern analysis.

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* 11. Are you happy for us to contact you again for future questionnaires or surveys in relation to our products and services?

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* 12. Would you like us to add your details to our customer database to receive future information about our new products, special offers and upcoming special events?

0 of 12 answered
 

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