Small Business Owner Question Title * 1. Contact Info Full Name * Company * Job Title * LinkedIn * City/Town * State/Province * ZIP/Postal Code Email Address * Phone Number * OK Question Title * 2. In what country do you live? Afghanistan Albania Algeria Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bhutan Bolivia (Plurinational State of) Bosnia and Herzegovina Botswana Brazil British Virgin Island Brunei Darussalam Bulgaria Burkina Faso Burundi Cabo Verde Cambodia Cameroon Canada Cayman Islands Central African Republic Chad Chile China Colombia Comoros Congo Costa Rica Côte D'Ivoire Croatia Cuba Cyprus Czech Republic Democratic People's Republic of Korea Democratic Republic of the Congo Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Greece Grenada Guatemala Guinea Guinea Bissau Guyana Haiti Holy See Honduras Hungary Iceland India Indonesia Iran (Islamic Republic of) Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Lao People’s Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia (Federated States of) Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Korea Republic of Moldova Romania Russian Federation Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Sudan Spain Sri Lanka State of Palestine Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Thailand The former Yugoslav Republic of Macedonia Timor-Leste Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Tuvalu Uganda Ukraine United Arab Emirates United Kingdom of Great Britain and Northern Ireland United Republic of Tanzania United States of America Uruguay Uzbekistan Vanuatu Venezuela (Bolivarian Republic of) Vietnam Yemen Zambia Zimbabwe OK Question Title * 3. Age OK Question Title * 4. Gender Female Male Non-binary Prefer not to answer OK Question Title * 5. Employment Status Employed full-time Employed part-time Self-Employed full-time Self-Employed part-time Unemployed Homemaker Student Retired OK Question Title * 6. Which of the following best describes your role and function at your place of business? Please select all that apply. Business Owner Finance, Accounting, or bookkeeping Marketing, Advertising, or Sales Personnel/HR Operations, logistics, or productions Service Provider Other (please specify) OK Question Title * 7. Which of the following categories best describes your business? Advertising Automotive Beauty and fitness Education Entertainment, leisure, + hospitality Food, beverage, and dining Hospitality Healthcare and wellness Home services and construction Professional and business services Publishing + journalism Real Estate Service and Retail Travel and shopping Multiple industries Other (please specify) OK Question Title * 8. What *specific business* best describes your business? For example, “computer repair specialist,” “hair salon,” “consultancy,” or “convenience store.” OK Question Title * 9. How Many employees work for your company worldwide? Just me (self-employed/freelancer) 2 to 9 10 to 49 50 to 99 100 to 299 300 to 499 500 to 999 1,000 to 4,999 5,000 to 9,999 10,000 to 19,999 20,000 or more OK Question Title * 10. How many locations does your company have? 0 (online only) 1 2 to 5 6 to 10 11 to 20 21 to 30 31 to 40 41 to 50 More than 50 OK Question Title * 11. What was your company's approximate revenue last year? Less than $500,000 $500,000 to $1M $1M - 3M $3M - $5M $5M - $10M $10M - $30M $30M - $50M $50M - $100M Over $100M I prefer not to say OK Question Title * 12. Where can new customers find out about your business? Please select all that apply. Broadcast media (TV, radio, etc) Online (My business website, Facebook, Google, Yelp) Print media (newspaper, mailing, yellowpages) Physical directories Social (Facebook, Instagram, etc) Word of mouth / referrals Paid referral services Other (please specify) OK Question Title * 13. Where do you have an account for your business, if any? Bing (Bing Places for Business) Facebook (Facebook Page, Facebook for Business) Google (Google My Business) Instagram (Instagram for Business) LinkedIn (LinkedIn Business Page) Pinterest (Pinterest for Business) Twitter (Twitter for Businesses) Yahoo! (Yahoo business) Yelp (Yelp for business) None of the above Other (please specify) OK Question Title * 14. On average, how much does your company spend per month on online advertising, if anything? $0/mo $1 - $250 / mo $251 - $2000 / mo $2001 - $6000 / mo $6001 - $10,000 / mo $10,001 - $20,000 / mo $20,001 - $50,000 / mo $50,001 - $100,000 / mo $100,000+ / mo I’m not sure I’d prefer not to say OK Question Title * 15. Where does your business currently spend money advertising? Bing Ads Facebook Ads Google Ads Instagram Ads LinkedIn Ads Pinterest Ads Twitter Ads Yahoo! Ads Yelp Ads Other (please specify) OK Question Title * 16. On average how much does your company spend per month on Google Ads? $0/mo $1 - $250 / mo $251 - $2000 / mo $2001 - $6000 / mo $6001 - $10,000 / mo $10,001 - $20,000 / mo $20,001 - $50,000 / mo $50,001 - $100,000 / mo $100,000+ / mo I’m not sure I’d prefer not to say OK Question Title * 17. Please list specific ads that you are running for your business through Google OK Question Title * 18. Which of the following best describes your business operations? Please select the best one. There is a physical business location that customers visit (e.g., store, salon, restaurant, hotel) This business services customers at their location (e.g., taxi driver, realtor, locksmith, wedding photographer, plumber) Customers can purchase products and services online (e.g., online store) Customers can purchase products and services by phone( e.g., order food for delivery or pickup) None of the above (e.g., consulting, teaching, etc) OK Question Title * 19. In a few sentences, tell us more about your job and business. What does your role at this business entail? OK Question Title * 20. If your business has a website, please link that below. If not, simply write in “N/A.” OK Question Title * 21. How much, has your business been affected by the COVID-19 outbreak? Very positively affected Somewhat positively affected Not affected Somewhat negatively affected Very negatively affected OK Question Title * 22. What steps has your local government taken in response to the COVID-19 outbreak? Select all that apply. Ordered residents to shelter in place / stay at home Mandated closures of businesses / schools / government facilities Recommended social distancing None of the above Other (please specify) OK DONE