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Strategic Plan – Member Input Survey

Leisure Institute of Western Australia (LIWA) is developing a new Strategic Plan to guide the direction of the organisation over the next 3–5 years. As a volunteer-led organisation supported by a 1.5 FTE resource, LIWA relies heavily on the generosity and involvement of our members, the wider industry, government partners, and commercial supporters and sponsors.

While we are committed to being aspirational and driving progress across the aquatic, recreation, and leisure sector, we must also ensure that our internal systems, processes, and capacity are sustainable and fit-for-purpose. Your input will help us shape a plan that is ambitious yet achievable, and grounded in the needs and priorities of the industry.

Thank you for taking the time to contribute.
1.Name
2.Email Address
3.Are you a LIWA Member
4.LIWA Services
Please rate the importance of the following to you or your organisation and how you think we rate.

Professional Development
(Use a scale: 1 = Low, 5 = high)
Importance
How you rate us
Provision of diverse and accessible professional and personal development opportunities to support career pathways
Professional development opportunities to support accreditation requirements
Annual State Conference delivery – quality and impact
Addition of Conference streams (including Swim Teacher/PLG streams; facility planning; recreation & facility management)
Mentoring engagement – facilitation and delivery of mentoring programs
Provision of networking opportunities through events, committees, and projects
5.Comments for Professional Development
6.Communication & Members Services
(Use a scale: 1 = Low, 5 = high)
Importance
How you rate us
Effective and reliable communication channels (website, newsletter, social media, direct communications)
How easy is it for you to access LIWA’s services, resources, and events?
LIWA portal and accreditation processes and access
How responsive are LIWA’s Board and staff to member needs and enquiries?
7.Comments for Communication & Members Services
8.Best Practice and Industry Resources & Recognition
(Use a scale: 1 = Low, 5 = high)
Importance
How you rate us
Development and promotion of industry best practice guidelines and resources (e.g., ARC Fees & Charges, Operational Benchmarking projects, Code of practice, GSPO)
Recognition programs (e.g., ARI Awards, Life Member Award, Service Awards)
9.Comments for Best Practice and Industry Resources & Recognition
10.Advocacy
(Use a scale: 1 = Low, 5 = high)
Importance
How you rate us
Advocacy to State and Local Government on industry issues, research, guidelines, benchmarking, practices, funding, etc.
Advocacy initiatives such as WAW, Waterwise, Lifeguard Challenge, Safe Venue & Program Promotion, Best practice in facility design and operations
Representation on State and National committees and advisory groups
Advocacy to employers on workforce development, shortages and gaps
11.Comments for Advocacy
12.Support and Partnerships
(Use a scale: 1 = Low, 5 = high)
Importance
How you rate us
Support & partnerships with State Government agencies (e.g., CITS, Health Department, Education Department, DMIRS)
Support & partnership with local government
Sponsorship & partnership opportunities with non-government agencies and commercial suppliers
Promotion and management of preferred supplier listings
13.Comments for Support and Partnerships
14.Emerging Trends and Opportunities
What emerging trends, challenges, or opportunities do you see in the aquatic & recreation sector that LIWA could support over the next 3 to 5 years?
15.Industry Gaps
What current gaps exist in industry support that LIWA could help address?
16.Improvement Areas
What areas do you feel we could improve to assist you, your team, or the industry?
17.Strengths
What areas do you think LIWA is doing well and should continue to strengthen?
18.Career Development
How can LIWA better support career pathways, workforce retention, and conditions across the aquatic and recreation industry?
19.Professional Development
Are there topics, workshops, or training formats you would like LIWA to provide in the future?
20.Service Delivery
Are there any LIWA services you feel are underdeveloped or missing entirely?
21.Advocacy
In what areas could LIWA advocate more strongly to government, industry, or other stakeholders?
22.Recognition
How could LIWA improve its industry recognition programs (awards, best practice, certifications)?
23.Opportunities to Contribute
Do you feel that adequate opportunities are made available for you to be involved in the current and future direction of LIWA?
24.Interest in Participation
Would you be interested in being involved on a committee (e.g., conference, project, research, or awards)?
25.If you are interested in being involved on a committee (e.g., conference, project, research, or awards), please specify:
26.Additional Suggestions
Please share any other suggestions that could help shape LIWA’s future direction.
Thank you for your input!
Your feedback will help Leisure Institute of Western Australia shape a Strategic Plan that is ambitious, achievable, and grounded in the needs of the aquatic, recreation, and leisure sector. We truly appreciate your time and support. If you have any questions, please contact Executive Officer Leith Fradd on lfradd@liwaaquatics.org.au