2026 Information Technology Satisfaction Survey

Question Title

1. Overall, how satisfied are you with IT support at Texas Tech University? (Required.)

0 Dissatisfied

1

2

3

4

5

6

7

8

9

10 Satisfied

0 Dissatisfied

1

2

3

4

5

6

7

8

9

10 Satisfied

Question Title

2. When was the last time you needed IT support?

Within the past week

Within the past month

Within the past three months

Within the past six months

More than six months ago

I have never needed IT support

Question Title

3. What could we do to improve our service?

Question Title

4. Please select your college/division